Retail
February 24, 2017
De Grisgono chatbot
By Brielle Jaekel
Luxury retailers and brands should be leveraging chatbots to better combat the disconnect in conversion rates for selling online high-end products.
{"ct":"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","iv":"5676fc1ec8b80c53e8778b239985e023","s":"ec2822a39ce3ad9a"}
Share your thoughts. Click here
Based on the current status of Chatbots and conversational AI it’s really risky for a luxury brand to enter the space of fully automated chatbots.
I believe that human operators shouldn’t, couldn’t be excluded totally. The near future is more about humans + chatbots operating together. Humans supervising chatbots and AI helping humans to chat faster, more productive. This is how we imagine it at http://www.chatler.ai