Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"a0da351bb1fc5881b6a8595786aa0ad9","s":"2fed63ae4b3b7380"}
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