Retail
June 21, 2018
Neiman Marcus was one of the highest ranked retailers in Forrester's CX Index. Image credit: Neiman Marcus
By Sarah Jones
NEW YORK – To succeed in today’s competitive retail environment, brands need to be fast, fearless and flexible, according to a Forrester analyst.
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","iv":"4b412188f5a4b8dc191d367cc57b7b4d","s":"2f26f69641bc3357"}
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