Retail
August 6, 2018
Customers are expecting more service options. Image credit: Neiman Marcus
By Brielle Jaekel
The need for advanced customer service solutions and highly trained agents is more important now than ever for luxury retailers, as consumers demand more.
{"ct":"JMJXmPQ6+mz6BAmWeIMwnvQNWY716m03KW6HKYSAI7CQG9QqZlWpzDug939OkVJIIAA2Vh8uAmUumvrFs9srW52Qnd8bmCaZAYZfjJM96HBPXsHC+S7Ycj4QInnvnh5SXMWJHKMM\/O4qxdYMhL3Gx1rsYlWE5XJle5sBIs\/RvBS2VhdmYdbbUA6tzBk6++S2ik7\/AavYoHloVme6\/hnwqpsV1xqKgJkR87uZ6UDf22IqoArlOXgLf0iN1QBybX3enkS3A\/6MCHPFiacLa2W0UQPaPMtiisOw4DVbNL6nkawinI6gfguLVD4WTubskiYhhnYuesnKDlqnsz7T03x+rhYpbD6qo6\/pSxSekWYOlLNnmQjyJF4k1hxv5VLLEc2mh6dGNvzQwBKNzfDM6PGlvkIO7RCD3WzAsufbY3Y80AAUNawrEuIRjQak+CmWVCBlDT+T6WM4ryMVAsaDtfLcF3wOq9SOmEp1OUMsJec4HExfnjOSCuIG94XExP3rb81vmgteOfmzwh7wVLhFPeLbklmx3KzUY5gZF7E\/kaQOqv1kvstk+K\/WB\/nUBOI2+wbClECvUShjv6g1Az7IvZVYKcgABps\/tWqpXNFjdFcS6QwQ16uRhC6uMT1FUfmono+ZzWBHruwZDcs3bAq1Q9gvFXIL3+xhLc2FQPV0K3OL062v873wmZEjbhtneI2m5+RVAW10q\/89VEUh5H+uYXdwV+N\/BLzOmLiP6xkakaLSbOzYZkR5kVuSQ7VaKLKQwg9Gfc4hpUhiLUzyyQfE0ktRcAqwRWa6Ut31icGVNzlKpJxw7N66PlQ3LtJwGUVJynD+9drWL6htBLzEsD5DOLjV2zD4ifVPU5eC7LvzIIE4TrJlrFiiw7CDILQb3CkdM7r0QRNyXy+\/JkU5QQ8luHgeVbGbybgQM4eY4zfjX3YTkPT2dqy0RzN803ClOhT3+IK26hOj8We9IIgYWksnRooefFcPKqdxmXhgNkZJdrtUEc3xR5Ps3\/NlJU064hXlRWwa813yTMcZ\/kqFtvDiRsE5TFN3lm0BRLXbi5BtPmh0K0nHbYATAvLfl1OQ8Y+ei6Ydimj3MiJCZmNTvK68Ckhq4VZ28fcU23TbQGFIeYTFvf8juPehl2SBzRkuXO+0hQ16D8GWZ+DK1Iq8XfUSwhiN+nyDWeWEIu4qZ+64NdqFllu6eWzcfp7jVScEj9TDHD7dqyDyQj+bI2r1oPd\/vXBun4xvmpKcNC4UTo\/eeUUkdImZQoAMaSeTmoxL2zFuJLpWPbjZ\/lS9NTHZBd2ueCw\/zols\/QoK7+Apjq7emoRNZz9SkZ7CfNsBwTBeVAvMysrTOneqKe45pEVYnwRQPd9buWEZaUEE0lyLTUhjKN2JKuylVomKsbLCaCLaPPu68I8Bv4z6Fk0REWdLkU+9Xlx3pTvH1o\/GYp44bCw7ojnzAFZTiQ66KjlxIlJf8Qd9rTXUFCt05rGqPKZ3SzKpxb\/WkBOGFdEQ3o26rjftHAAk1GPm0E5zid9NjH3hyLImHMbqch0CMBVquTGI3zQpxuV2HVJXUhnAdBbuFNeVdaz7Ta9LzPIFdV0ih5iKyk3a9Y3CzKT\/\/kfni8uL0f862K3eWkAQDyTLlziuFWY9axxJhAAlrhWTRzj2qY5Yuc6xJE4ATNPbNBth3NpiVxm3wd26svnfHuBhSjpARx2FvZTbKx9SVty0FkAumhgrBh3spQXZLh4VIWzGFDbUWsIN7yFVFncU0RoHIKozwCiNcdDJUbzIJ\/yM88R67f4XO4ZXc07sDIVMtkZjFd9u1gyniQ780vuxD0EbTFmdYCc1AU+xbpSbK1WOZf+xJN2M+rcWyYE1RBXsDCg4SHRN7aLLpzw0OX8t+n1JH5KpZc\/g5fu+6wjsuc3tZcW3U5HiGrE\/\/py8Hr2IFFWT+Gh2AilAQBLXzb8\/rMwWG6ysCxs8+vkTgVitqX8fgJgaKeTJNzRTrw5iRmiS\/gjHLkmVWEh50XE5vfStepkNnLqQntbs\/0+gpdxAAu3H5fHH1Bek7tBam6TsNI8SyCcJjWEYzDejm+\/JQKGYwTpBiwm5p2RUlDC7FB74axCVBWYwHFaBdSCVxGSDX1zxQgUQKyrATreixclgall6ODZaGdEFWYMswcIlSsj8AA6TMfS750dphjuJkyu45kZ4AUzJSnZ3vi8YmHa0n7F0tt9lB84e\/KriU35YG9GLDeeIX5CdG\/letE7XBUH8DA8MB4LDTe1Eu82XOG6xWNGn6I8BLAqB2LIOxCw0yRN0fX06XQYmf1ETtyn20b3GFpxr+u5y2RWLBpLc3IuGQWTSMh85Y\/BCZCB99RIDjO6JrzOQZtDZ0nme6opNB0sK\/ru\/Kd\/KA89i6\/icaPp8H2+qz1kIJ3\/WJiM3RY36kGynapvttYSGpgtiFc7SWWCtSMXr15GXxAFYXYP\/poqCxIWxL6FTvpUiezX20kvFPYrxji\/Sk9\/zvdvVEhXPtEhBlP5XXYCl5OTnGZi82kAK\/+Mk7f9z7c1neW6aI0NVdyP8zAIcsvK6gU1VZMCccv7GNRVsVw+GNWjkyiepgG3lQsh44p23hrUxz0RdrwKdFQdv3b+zfEDNIeJl\/6gTqDhwgsG5Woi9NV0WBTGtqOdCIHmACSIvzYG\/CiPsXhfGilNQmNvyHBtCaaF4lojvq+TfMajqLcSSsICpdgYpqR0qanvPtAjQgeFD2rwUb4+Dg794qqM+tHSI8zcFexsxRHeItx81OgQ7YP\/\/ITbmM6ZrkKbosF\/EoqAAFM1UOb\/jC+1WgyLZkXzl1dlNlFjU02MWV1CfWexBWMJlvn4MthxxpRS3e2Wf0jb5p8gswcjK5VJWdS8k3nNDUtGTf6FF5\/7Ghvqg6CZx9MF4hxkG5I2bciHyPLu1yDeUrVp7TTt\/3djbEpQMTOzCCcKFi8w5FvWC5aWh2UNT8JfJO9l6y8hljFQ1ZOlJuqch0zRPRkqJU\/eB9WwMpezDO8UUP48Z1YOb3HY858uaJCmPDyd9ThofMZzWdNaw7UieAbrO+tKKjcxcF9ZFkZcuSzNt1jRNnq4NlMWKHK0MWpI26U5prtgquLGfsFCth0JkF85zEZPHz4tb3APzkOfz44jKjdMO6eb3QCe9\/TLXjUF8khDIpsZtehTUxY6\/+cjaMQ928SIBWqSZPwHPT+2QyI85G+ThwNnVPF4TosgvvBTCaJx7u1pzK+wdE40e\/s4tF8E+lAlt9eN0I6gV40HGaIBnLk8KRUE4\/en\/rOqhWdiHdn44M2A7dyWHqYdbd2BHuOS\/\/U0+RS+bcBi8szXmgk5qnUWo4iMBDxMwxyBBoXNRzlLozHalvC3q4S83LoB3jKboyfW11oGOtS5EqMhEfPkt1+ZH\/VE4e25Nz0yaTu8zrr+wdmhvK47GCdwNLtkCytQzICvTToX8T8aydxFyaCCN8MLeng7p+hxUFL6mWShc16xXCqHjJOcbPDoVXF2mOMbzYe4hAbfakEk2x6dgqTVx\/V4Mw\/2Fn2bsPpDsYS91NIzgXW2dIZsc9qTGfSuza6wtrOb+S4BShiWHlVjweBOIcKKSoxZ\/Kw76iC3p\/izzHW6GR45kXyAzUcnPEWerUm1MXDzLCs7UafbYSA90UGSTgGI1VOfjERqcQka+mbNkijjFWiXlMs7nNmLEWBpWYwacVVLalLp6JSH9x1ujtsAcCIvRVyU7wLSoIFMq3XbS2ONvLZFBeDdaro5wkGAxJTFpWSNFMqYItNHjiSLFQ0+j5WsbQIaT9VP\/O43OIP+0WGTxDtQLZfI4FMmZYiXMunsCNWtND+pKL7dOxSsu2aks7AXCsBFNeB\/wN0ypKDuSQoU58LngnfIIEHciR7gwpG6OxeiKNF7nP4aNY670yg4nulpuXcq5R\/xFAEx0Q51qUBCvpHRqqn6jlTUu3alY32jx2QIlbbEZtoxec05zpmeF+AEp6NaVBg6DQyKa2oLlSuQG34jPnK601pZguYn5zu3WXePn5Rfu+4XatBHuolz3\/8vTyVmGtkAuSX8qI87pym1U+\/HL2VgjpumVHJ8LTQGMxpCvo6R\/vjf\/So9j+BvhrIe6CV\/cs\/jlWoAlvIPCz4BuxtLf+cLrB0aB9Y45RpmHcYOdO2CIpt5DTtHTn1lp4hWVhh1VZSqgxmcPhgubfPSK+VL2RPOMdxuGcKReg4HO40Pbp\/8ogXzWObSfTYUnKPL8Fp52g+1teGgDOtakNro5NRYide6PDdbLL0trd2XyB9g6WCHY5ScSx6gRlQbVKL9\/3G6g+H2tQ8NeQFPYwtmo\/7G+g9SveDzrktLil\/TMZ8Ky+6Uz39Pb8y1wOCWN2dQOMNV4tYVAEQxyWwV6ApcHp83fp\/geAq9GZLrrVEeuG0i9pQ19jhLkMDZjWIwzh7EVE1ZRmr4zZfiEK0fM\/5PDV3LRvqLPxIxawOaBVGQkyO9xmgA6MYGnc33C7R1q88o3p\/QTsVTDoK74SsOxx6Ik2W+DDMFZ7OSIXhw1ZHbpZK+A0uOM\/p\/0eQlCl6uk+Am0xr3aAcB0nSvKypS01oIC+MuzjedGc+rIdEvSA78ZG12jisjC2tkUSln7cCP5Y43f7mjGAxB3gqwVH6zpacIg2qlj79HtteUnzGUlkNqBNg+u+cVqq0CTPMcTdjOfQBUein\/PduA2MROrLc9Hw3N0VVH\/rrT8CPh\/ktZttxGZ9C8PgWR+tn\/kXc6DH16gpilKZdJnlJ1CDLUwmHG2gyhSPUwErfLYdK7pOvGw5VO10DP+JJF2DHBvV6fX7k1LPOUcdWcMy2s3bnPB\/8deN7IxXzZzjdF8P0\/KSEnOhwpzy0SHNaTCE8wGAkjhPdPwqMdcmt3atkxSZ16bBH4LAi+goP6gj4bTMuLIdIfc8\/HieBVnNXgIq4chqdS\/BGz0oU9YhnXo69cs4xnFwOdPt3ERY06gzZuCmeVHAck4qiacps3TOyvek4SrtAD9lVmtYpTTSlRZV+nbAYakCnIRN+OKLYWBMzygOMwUDfm4DQ5Cw7\/dsooH5Xe4pfDXxPfIpYm6BVqBmCPTp0QrAUE7Zaw7NwNwpIawTRz5iLjVcL55g7dvG\/yrCfKHRlu057XdDErub1v14zCc26Y4MuR1UPwo+wRdHnPIYIoNgdzlsgXsNpcgiRFXxcWwskzq807BCOCStXNWpuTWCwvvC0ABhObpp+MjJAvbE8WFwtWUfa7kGfJd06m9PXY+Kypgjdx3AUAif\/koNQc\/moxIoznhgeF6yy8vO1o1ct3UbeMTpmiBq0tji+ecMnZLhVI91XWxrwxFmXmszDcoKvh1f3JqQrx+ZajBXhAlN021VkyGXgyhNYjWvRlJujDvPKddY71kqiGNdkoc3i+XtBaIkoX7MLlTBGhkEgEJYENOaQ7eUn78sb7FcbYVZ00Al\/0v\/bZ+wth1Ntl2tbpRT7G9HECO0GcxSXPyvQGW4IpGWB5wtfOCBVz20KN7u3YPT7aLauxRxFx+WuSwsm6thl+HjcyngSjpyMFXbdyK+elt7UBSyopSnR34cP6Bh8uuQI0qJs0fcc0H6aIKtDA9xlhwhnXWKc5EKv4FCGWLqsN7mOge2b5h\/+qSyEDr9+uS\/z36pBzSVdFIHzHf1g3TxHdOM21W+88IXXIs4b54Ujyv2c2dAFju4XusU3y3aVRy+PhXLz5MrOit5xZ+lOPwcDybki17GuVexuDBmEjcnpVDZlT7BeL9HRs3c\/9wwZiGRIgQJNv9ncSYBYnNPU7ZOMagnQzBp7zULPcBWplQ0IMDiaCUXCb5vusN3dKZDeo7EdXPtr4YOtoYNyyfNkEKZhdjcxB6bQTcO\/KCoZFru4e9Se2MzX\/MDlYijotWyB01Zkb8V0HsRD0MrtGVNzcgNUcdnwG9JjbtHLzv6qxk6m21EMjNpnAIDpZAR+FzV1vnrGxghM3p1Hlz0brsBzWndIfFsb8YY\/EukfOlxB27+PTgIr1N0AGIUrdH8tL4rr36Ti0KfSR2aQx8Yyvg2QufxHGzvENymW5qL1UKDCU0k1UlpuqGJ9y7EEjKwQkbQywM1pX1gWls4yysg2oSIc+EfKmoYpkuhNbLL6MFSfjDVSRmVkIjnQlnfRg4kwpuY7cRQcKs2TxY+Eev1PUXY5kMTOu6yNxOw6Q7Be0\/2ZoCbUWf4NLbO\/qVbZYGIcElqh\/RlmXJdFq5H4zlPh7Ja2xUPqNVN4mrw005AmD1o0L+CJxKmzyhJFa6Ap7zs5uYoZk01zkALqDEfg8RNpuWAGGl9g3FfLeR8GA9m+rMu4GiCWCMBvjHBApGzzf1NSW3m34bKES1pKnHjc1lNDkn7kHNkWYqGr3syDd0MXBm6lpDWFe4rq0UYZdhui5aKbWbHPApPRWH9pSx8b+5X\/lu+M+UIPeALd41fNVKDc605T92nJaf9J9AHKfeNbqunk1OTkdMb8pGASXbR\/tYHj98xCscIb0\/BCJz+4z001WhlUvhKtGvb6vc+MSHdPK2tR2GF8Ho8xGSl6fJszHNMVkrHrQyk9Uy9LB3WSkcuaqgF+953dwT5LoFgK0ilUtfUr+mOhDaAy0SGQzpCJXkUZftUaXWbeVaf0c6TD5QttbYwL221rfchzXeHsy71Tc6qoVezIPh\/jsQRYwWwRcemVeZr5cLHfGhgnjXklt26+6WIvaWZRr6AHjxYQAFszOptUE836X8IGtYJQChLy+VXBXWtfzy+WnexgY4+M\/+Dk2TSYCqOrk8ToRBadk2rgiXzYFKbsJ9p0JWXl2OynHpv4ckwS+9+U3KSMsAkOVZty2qXCaYD1BzaFu34i4KEFeWuFGwNongfCcUZ\/WdMPsYruo4gogb38m25bpn8DvDYkNWJzvbxjnNGB2cUxSLwnnMCdPwitGK0tLXzEcLzfKk\/cDAaKnBwliu6PhtmIGhf4stlTatTcg9Qjv+ygxT159WW6R6ATs3S37ZAtfKC\/aD91FllkRIMYx4efxYmA+gS4Yv\/5ubBgJMBIWDPoXlH01HJHF\/CQ2aXoYtowt1yZxUOeqGuq3gIFUdEvscCCY5czMgUQBOof5UAJQvhuAlqtXNgUtMrXjXYLxa3Bt85FN7QZdBpDRyss8PK1jniPblkV6pLAnE7o4kg3TqP2uil+rIm8eBfycXl5H9n9PdMhsfe6Gt\/0WlC6AchBWnykdZjzmG7VCiomHPSY0bOHz2sVq\/TDfg\/beWIld+jn\/ARTxK8VvUbuGhbYNN2lJNXR2dD0Zpv8chyLGnur20IzjMbuEVlkSbN9g7t+G9OG2tsqzgR7JU15EXZPApZ3Q7jJC3fZIAMNcfjyR8zjWo53XxeE+MUlMcYEu7\/B6mw6788rihDRD56O\/ZDj9XpmOUAJORWJ8H5nA9mctXphVSx9jHMmyokUhbxUu6Lzmj1cNInRgV9jpt4p+1I077DA0\/TXKIZPh8VYBdmyhu5mu2cagIJ3z2tAA=","iv":"4c5d12b6ae69a1515dc0fd9f4a2aed04","s":"a51382226dd13105"}
Share your thoughts. Click here