Luxury Daily
The authority in luxury news.
May 31, 2025
  1. Rémy Cointreau appoints new CEO
  2. Shangri-La launches ultra-luxury hotel brand
  3. CNMI, Zalando honor innovators, present luxury industry forecasts in Milan
  4. UBS, Dior announce joint ‘House of Craft’ exhibit
  5. Zegna, Art Basel ink multiyear partnership
  6. Off the Cuff: A Q&A with Charles & Co.'s Vicky Charles
  7. RH appoints new co-chief merchandising, creative officer
  8. Pratesi continues retail push with new Boston boutique
  9. Luxury Unfiltered: Porsche’s 911 Spirit 70 proves limited editions are essential
  10. Audemars Piguet pop-up exhibition opens in Shanghai
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix

 

By Brielle Jaekel

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Rémy Cointreau appoints new CEO
  2. Shangri-La launches ultra-luxury hotel brand
  3. CNMI, Zalando honor innovators, present luxury industry forecasts in Milan
  4. UBS, Dior announce joint ‘House of Craft’ exhibit
  5. Zegna, Art Basel ink multiyear partnership
  6. Off the Cuff: A Q&A with Charles & Co.'s Vicky Charles
  7. RH appoints new co-chief merchandising, creative officer
  8. Pratesi continues retail push with new Boston boutique
  9. Luxury Unfiltered: Porsche’s 911 Spirit 70 proves limited editions are essential
  10. Audemars Piguet pop-up exhibition opens in Shanghai
VIDEOS
More Videos

MORE IN Retail
Blancpain opens new US flagship
Vacheron Constantin opens flagship in Seoul
Saks dedicates flagship windows to ‘And Just Like That…’ display
Giambattista Valli pop-up goes live at Nordstrom
Tiffany & Co. launches largest European boutique in Milan
Mytheresa owner LuxExperience sees 3pc quarterly net sales bump



RECENT ARTICLES
Genesis launches ‘And Just Like That…’ content series
Immersive tasting pop-up from Don Julio coming to NYC
UBS, Dior announce joint ‘House of Craft’ exhibit

Rolex Testimonees take center stage at French Open
Off the Cuff: A Q&A with The Residences at The St. Regis Los Cabos’ Cameron Kimball
Maserati revives racetrack driving experience