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April 11, 2026
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Retail

Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix

 

By Brielle Jaekel

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

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  1. Chandon launches ready-to-serve spritz collection
  2. Launching Radar, Triple S.2, Balenciaga releases ode to ritual
  3. Luxury Unfiltered: Kering's 80pc opportunity starts with a question most brands won’t ask
  4. Louis Vuitton announces Regeneration 2030
  5. Gigi Hadid fronts new leather goods campaign from Miu Miu
  6. De Beers supports Desert Diamonds with bridal addition
  7. Subscribe now: $12 for 12 weeks
  8. Lancôme seeds longevity-focused skincare with 20th Century Studios
  9. Omni Hotels forms lifestyle partnership with sportswear brand Peter Millar
  10. Singer Renée Rapp carries Stella McCartney’s Falabella bag forward
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