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Retail

Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix

 

By Brielle Jaekel

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

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  1. Bon Appétit delivers inaugural Art & Design issue
  2. SCAD lands $10M jewelry program endowment
  3. Four Seasons Mumbai engages art collectors with weeklong events
  4. Dior taps WeChat’s direct-to-consumer potential in social selling effort
  5. Hublot honors partnerships with Harrods pop-up
  6. Seabourn balances adventure, relaxation in world voyage
  7. LVMH announces 2022 Prize finalists
  8. Farfetch closes $200M minority investment in Neiman Marcus Group
  9. 89pc of consumers poised to up luxury spending in 2024: report
  10. Hublot creates watch to celebrate Swiss and Chinese trade agreement
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