Luxury Daily
The authority in luxury news.
Jan. 11, 2026
  1. Off the Cuff: A Q&A with The 1916 Company's John Shmerler
  2. Versace celebrates 20 years of DV One timepiece
  3. Lucid, Uber debut autonomous luxury taxi service
  4. Christie’s promotes luxury auction sales lead to global role
  5. European cruises, Italy, Cuba remain top luxury vacation destinations for 2017: report
  6. Chanel unveils new handbag campaign starring Jennie Kim
  7. Bosch unveils AI-powered integrations at CES 2026
  8. Dior takes a step towards film with latest perfume ad
  9. L'Oréal previews upcoming releases at CES 2026
  10. Performance-driven BMW Alpina launches as standalone marque
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix

 

By Brielle Jaekel

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Off the Cuff: A Q&A with The 1916 Company's John Shmerler
  2. Versace celebrates 20 years of DV One timepiece
  3. Lucid, Uber debut autonomous luxury taxi service
  4. Christie’s promotes luxury auction sales lead to global role
  5. European cruises, Italy, Cuba remain top luxury vacation destinations for 2017: report
  6. Chanel unveils new handbag campaign starring Jennie Kim
  7. Bosch unveils AI-powered integrations at CES 2026
  8. Dior takes a step towards film with latest perfume ad
  9. L'Oréal previews upcoming releases at CES 2026
  10. Performance-driven BMW Alpina launches as standalone marque
VIDEOS
More Videos

MORE IN Retail
Visa reports 4.2pc rise in US holiday retail spending
Saks Global CEO departs
US holiday 2025 retail spending up 3.9pc: Mastercard
Omega cuts ribbon at corporate flagship in Swiss Alps
Louis Vuitton introduces Visionary Journeys Seoul
Off the Cuff: Getting to know luxury’s top-tier talent in 2025



RECENT ARTICLES
Versace celebrates 20 years of DV One timepiece
Christie’s promotes luxury auction sales lead to global role
Burberry drops new Gabardine Capsule

‘Gucci: La Famiglia’ asserts vision for next chapter
Off the Cuff: A Q&A with Condé Nast’s Elizabeth Herbst-Brady
Mercedes-Benz signs on as FHCM partner