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July 21, 2019
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Retail

Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix

 

By Brielle Jaekel

The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

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  1. Crystal Cruises entices bookings through brand-exclusive experiences
  2. 10 key trends in luxury retail
  3. Chinese travelers want personalized service, embracing experiential: report
  4. Ownership is dead. Long live usership
  5. Bleu de Chanel dives deep with new campaign
  6. Black Tomato offers luxury travel without the long haul
  7. Why mobile wallets are the new credit card
  8. Neiman Marcus digitizes beauty demonstrations via Memory Mirror counters
  9. Luxury brands make cautious entrance into Chinese ecommerce: report
  10. Chopard champions French filmmakers for digital film festival
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