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Direct-to-consumer disrupts all sectors with new customer journey

February 13, 2019

Stitch Fix was one of the top ten online apparel retailers in 2016 and beyond. Image credit: Stitch Fix


The ubiquitous nature of technology today has allowed new companies to flourish and greatly disrupt luxury retail, but those who are seeing the most success embody a number of clear characteristics such as focusing on the customer relationship.

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