Marketing
October 11, 2019
Most important in the customer experience is the post-purchase engagement. Image credit: Narvar
By Sarah Jones
NEW YORK – Customer experience is about consumers’ perceptions of their interactions with a brand, and their memories are largely tied to the emotions they feel throughout their journey.
{"ct":"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","iv":"06c079aa6e4bd0a467efb3748731eb65","s":"553608f440602f83"}
Share your thoughts. Click here