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Travel and hospitality

Experience key to shaping luxury aviation for today’s travelers

November 13, 2018

Qantas First Class First class dining on the Qantas A380. Image credit: Qantas

 

By Sarah Ramirez

HONG KONG – Personalizing customer experiences instead of focusing simply on product and service offerings is crucial for luxury aviation companies to differentiate themselves.

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  1. Luxury Unfiltered: Are luxury brands becoming complacent?
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