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Dec. 8, 2025
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Apparel and accessories

Fairmont sees repercussions online from poor customer service: NetBase

February 22, 2018

Land Rover is number one in NetBase's social rankings for luxury brands.

 

By Brielle Jaekel

Brands often look to social media to forge a connection with consumers and monitor their business’ sentiment, but it is not always love that these brands receive.

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  1. Luxury automakers reveal new concepts, activations at Art Basel Miami
  2. Gucci revisits archival looks in pre-fall campaign
  3. CFDA bans fur from New York Fashion Week
  4. Versace announces exit of Dario Vitale as creative director
  5. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  6. RH opens Detroit showroom
  7. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  8. Chanel spotlights cinema connections alongside actor/ambassador Kristen Stewart
  9. Balenciaga creates virtual fashion line for video game PUBG’s billion-strong player base
  10. Estée Lauder Cos., Jo Malone launch AI scent advisor
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