Travel and hospitality
October 26, 2017
Four Seasons Chat adds a human touch to chatbot concept. Image courtesy of Four Seasons New York
By Staff reports
Four Seasons Hotels and Resorts is digitizing the art of conversation with the introduction of an instant message chat service.
{"ct":"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","iv":"a85eef6399874b156f57e51733dc960d","s":"02a26943efd4007a"}
Share your thoughts. Click here