Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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