Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"ec3d016de9008e887225efbb115a21fb","s":"42d742ac5ee93aa7"}
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