Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"ea736457da121b39336ecaf612a66418","s":"942d5f2ac90d9530"}
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