Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"19d098f9a47541f13436e1c6628a1e2f","s":"36a2f77d5f246218"}
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