Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"90deee751f70c98c4ffea38b5c60cf31","s":"85c3e274beb1c5fd"}
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