Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"4760bf56014d3427741c876a610a15b9","s":"da634a3fc55bf42a"}
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