Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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