Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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","iv":"93b5675607064d8283b803373bd7c95d","s":"09e57c9f30b2b89e"}
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