Research
June 23, 2020
Gartner has identified the top 10 trends for data and analytics technology for 2020. Image credit: Gartner
By Dianna Dilworth
Digital channel adoption, which has been increasing recently, has accelerated over the last year thanks to the COVID-19 coronavirus pandemic.
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XGgNMy8bMjr2i61r1EZX0qvoDX6JUiwg\/ZNcy9fTLt1e+n0BBakFJsSymJQqU0GO8SikMaPneg6gaCISgqoQcoENWrNxJmU+H3zmnIFWY0edLQ7liomkJAuubUcF07bahCiU6SaZo237mVl6aLgxpiOnF3XM9oIrf6bduczhX9MHYhRRe7TTadNkCheo9tjn8tBUKWIl1r88\/75EjJJ8i\/LNHa9lHw0NsfkGBOCP0YWWGzc+r1SiceIlegtcfVOtY7uE+CbC3tBVoVxo3Zm7qL4yG335\/7Wdj0jdLB4oRtCjJ7jiI9w7nAMbDOdMLtcYlgpx3qygdbQQhC6\/lLzFk+vK2RupxLAbpb6bHu3mxXJNcjVrvVErVyyITJhCd5+CCtYq7ID4S+bbvt+08GkPnk\/\/0DXXLJV6yUsrGigxdoCgORGrQR9jndnVtFwV96DtlkEc\/VBS0NlQGXURavGg7+BX4R0OHHJec6nNVioRjr3SQ5U24jw73tbLNH9z2iY70P\/wFQPi3W\/LoLTDG4eW+8SHLHSVSSYAvnh9NF01bGFXm9ujNzfe6ttRN7sYSI+PG1\/tCZo3Vn+JZ6iDv3Vy7B3MLxKCy+ogD4Jyr60q03lqOtJbjTBdzwiZss\/cE63TtFN5D05eldpe2vb3JWQhDA8vb9anfPihF3GsUoA2lLMU6OuZL5DjR62adXUbUFhhITTWDKzzaCVRfTGHz7DJnQxO9jw8SJjLzNPkltCVzdzrBJZ7XuV7d051ZcWlzh03aealJZcWFjqQHMfTimRdNidtHhFylNpCq1isQNVo8OZcTBU5g67sbIquJ97XoJi2wibTgNdsVspaX8yfOv\/ehxdkK100V+JfQ1TV6P95\/L4jlek5W+r1A34oOceOBrstdzGblyzOQeuWRCwzSId\/iZE3ZHZT\/3yGZMBTLZI+enqhT5jdDnkEMT1XRbLY++2BjofsJybwrj707IpaQS946\/EYBvmeKClru7QBzv0cKikrKqKxZJgU3R9twkGXXzumcUcNB2Z+j8n\/iPmosq\/86t+OLHcoBvWn9QJeNTlgfAzq3cHJ26S\/wD5iH4PNhhB7iowzlhRSrn1uXdypQMBdqO31dUxI7orH56qs8t59YSe+58e\/ianPOKmBPZxtKx73RFdgTRom2+xV8mv72xi2\/fuxdP8UWG+r42CJr+3002BK0KHanhAYrK2JgGcyD+XromejbEunCoy31u4C+6UgouBLfUvEEWzIE06Gze61V9x\/4UZR6bzymxRz5hHzE9a4qQDoEj7eFjr10WegcCDkBaka6EnO4Ix+ZmyUCmy+LcKiXLHWUHG7McBMhRhlQ\/ZljkqpjmunOGV5zl4kMnN3+gRbp1fkR0BEXmFCZ+8zMItKJp5QRGNokrTOul81t6sSmIw66JFC4O2p9wdu62UQsmx18whg9rSZpoF6ezHGZI2njMTF+dWRLym7qucLSyqsKpVE4L\/RWdjOZYfzCX\/+GN0bMBlSZb7yFxEz4ZOhNWCLwYkyFCaxxp87HIl9BDFrd3dHlMnrt+Hx7QL2ZqSidv3vwHUS6RBv6tZe+BeIATXjgmSxwYWuJfwlWeQFyduJPJp9mNQkT8kymdujIdPXmFD3t1U+PZ0jlRfBjM\/iDbtO10kczLkVx1kTB\/BuSgPBNOo7sg4JSWk60SAn+LvitlbCPERIc4SwntzKyEp0kZ184nh+v8oEwjrZmKRisiqtEQ6jPZYnBs0bj\/yTGV9bjCkZdBgOtzjwRVvIr5gaaEEWohWu4SiBVajPQAHREuYg7JS6G73bfQQiHgcPMS0uAO+K3pLcYMkkxDa6dovW0GS8sDr82Q1COtSbhnlEXmA6AyhPsxflMIdHpPtjx5bhqY+2sW5GAez0pEg8EKih9yub0NykGFKA6iGVHrdGFAwNDgde3NbNahdImOYodfy+UjdPpISI+wM5neiLsveCrxe0vEtBFf5ODVj3TjSXZ2WIEXObhK3jGZahCJKM\/\/EPYL7v2+IxpHJnJqXosu3LgNIAnOwaBONfjtx73706EfEuPyWZe5ppNU3RdHsFnua4MGax4tsEH+d+aYktHB154jJ7yUU4xdg8+Ass\/JzoqLRN1w5FvncVVo4MWdqZy7hcyQXJ3ZVCoKOILYfBsRzCsOX3+Hz5rA6FKV8S7VroaQ5gK6rm1AvolErAHybZjgPjaFKVo2+s52ZpF19iurzEgHyADwdekOmNWSqGtIUQ7Q5H94C8ki13yc6Fo18ouBjAoNR5j5roedEzrAHS5rDSHQJnY+JGokT5x3j\/EpkI1hXj4Wc9It5kS047OCA2WLjeN2WfZUdfhOHZP1pV8ghJD9\/RqExcVHrrptsza69U5mVKlDkXSjHde75wVI1nx\/A5RP5MfIeIRICp52aJ\/pdsoN85raKhcDyyTkjGx6FvN\/KVmXMDfQnkayUXcFggL3CtBGCb8tHp0z3jGguz1aP83riidG81nbbsjgG84VimzuKqA\/YsmeobmrcASO2BiaGPVAGCjnJuszgEZ2qv1b9CtVq18dLYyQbQ8UUchecJNwWJcTq4b+3hYqvxfWH8TDEo7DYcP9fw4u+R3O\/e3rZ1juzSNVFCamftUu0VJ5ne9gzFbB59ZKjM8rdPMmpp6RoLBorugdIZHqLXcBTfORGaJwo8Rsj0u+NOLO0HshZviY+6+LPZGv2lIM5IH1jkJr3lzxW7rQ3lrN1GAx\/WuiBkh+rhz2HZ3UBeZdSUR+2nCpLebkhLZXPxNNmdSF49OK2Y5g8UCxQvFyRFqdUf2sDaIQbtEgTF5xDJZ1Hae37C0GArtkAhnlpfIXKQ4C3Z3hlWjLf4E0MimD5pfR\/6XsrnS5zekd0xGNjgC9d5qlfR0KmOvp\/1kDS\/Hp03Z+NOXWf7wWLNJC5kQTqrT7Q69SfHCU9oDmphG8TsjKsFbdzAbjFwvuf2RIulZ4mv8HrRjW7yUZGRmHT93wB8QkW51koTM+1sSv2JAUoHJQaDeVN8U8gAwbh9dGHaz2TQbyBVtFs1FcMg\/7O96MMl+8YFznIwD4bHr8oVKQN8aTtFxRUlUOd49F9Set6CD3mNZii\/S3zp6+GTCO5AtshAZRnieL6FvypEX3ELek1Lai190HwMGdhjG\/ykAjWJCkdRM\/UB+3FbTbKZj3AzSH4LHVOTAuAhO19pYDyz08Bn\/Fjx+5y\/h11gR10FaS3ruZjzfIZIHX0h5RHMx97evuqaEXeS8JtRPK6jXhU+LTqN3boIAR+TCD\/KjtJzJOhwM7w4APRlRBBzMTup6z8pB8urir9tiXbe0nt5c+9uWfjXffrgoIYSeiHK+W\/flIik90fJcWJVi3iSiQpzeW68w1wXvy\/iORIQnG+F9RLnQUNrqHPJHdc+NHarhZAFN9J15Yos+oH6GQi+Z6vtGypFnrbXOOqgeLjewNWKqXvh+0xadiU842CeWW1A3xxnjdbryZ8hOdelyFpYa3IMkxVadk7yBQJzgs9nlgyOxJPvA6K0nCRhtKAoKYo+NEZj\/Uy0W3bzt9\/VeI8kyNwXJ5sKiUKytttNBLBjZKc2GqgogBlCLlTSzul+m+VmnkbwSooMvRbPGAbXvj61kl8fGZbzbsmYLTdXNBpgLMWLeST3PX\/p5U4mWVlD6S0ReEReMUIxzAh7AB4dnPFvl3d4W+jesKzFkUuNJLSZZ9uYaMrupRy6gKqQ5rhuCUR1LrNxicYA0\/PyKxAADLKjKkAOw7CJ4kAtTke1uoqbGGJVnYvRBmrP3uAgNRLgYv6dmd4s6V\/fny\/5ZjJT\/GaAC3ageXTa7mwoMrymgbKwAH\/hR2K1PjXGGF61QCV2rUPFEqKSnlRDL\/GuI\/58+0X5uuSUzvQbc6t1zXnACd8fO6TteQph9fpKXCwoVHrvyuZbMoOWP5qLAgiUUBCjX+m8tM2P5kLSBQZ3IC7qyORAVna5Xvtzpxn2EU4XAaO6z8SBQaCZ+xzcK3qZZwGc8tKhuvp5dttc7H4vA2YTVkXmVfwtPAji9UlXW02LKA5c2\/LuC8\/U3W+cb2zxr4mAV+ymSu8GDDjxAsdn6NBXTMqsLFcuZ\/3ZtC682l+zJt6F7rnexlNWGEq0bxDoK3KvBcik4yCn4sDw8rO1JGE950DRmlNoubIrvd0JsHMXkaKcrx7YCQTL5tV82W9vMYUpyf114KU5xPpVPlJLkBbZwg3F\/Qwu\/4Ny2+xZXQyTWnjWWdnevCqTEyFDhF7LAtcJHpP6Wkt6tHebicpk4ANOn34fothTg4wI+AVWpkjgrfVMqpdkD5Mk9l7kHVTs\/oh597dAlXUf5jWkNEcRnmX5u7iZNlug9i8+Mnj+rbWJiM0Ko6ayp8Fbp4DSuojXOqV1a2c90dPH0JXq6WDCFf+4vpZYbVUHEzJPLIZf4jiHSoG8xAsTPOv6tJmQ0hnbRKjRZBUbjG1nbVL7zosCLekG8IhVEAwn\/gQeU41fWVl2gIL0+yRzL7UNN4RMvKd4vVe8X5Vtp0K1cCsTUd1eW5ECIqLxO5bnpztvRK4A4NWv2I+OCPRiOZxnaj3slV4tCYx7gCxoDeMZx30lC1GOAeDqaBZFL8UxMEbboPsyL+gUEvUmxpEr2w6vkzAzkNBvPmxqbTWlsMdXJlHSfxoJLsNCjOfjv5wCA8Q2hbhGC01BwPiMo0j\/gtD59WJHgGAsMt7vy9F1X6mCarh8d1zXKrEAYCxtcaguRE\/gev9XCaS3sFVPajTSfl73qjyppWVTFO6frCyvnTQCoPFsk4IpylgIcpL5n9zhuk7NAzwHsbG5aBXoIa2I4RNX1KrqgFq8zIHUz7PTaRitRFP65hPx1TjPrx9JgfRaL3e8FIG8SInd4OWh3kX+uuWx5F4lSESfXaq\/Mn9w3qq7feIVk4CpYP4Z8S6FcWNZoW3+UbiEY5XNG26OSInaro9inf1q4enRBTfgIjOlMCgVxtjbgNn7LYkaGVYRqGKaPkNjX0BpqwJyiisehCZw3lN6azr+Qp+Rjsb0OyKn+wvWrp5nTwks\/p658KdjUq7yAWo13T0u7sOKRJaYtQVlOacTiWt79rPHW4eyTP\/kjEM+oyc3qrnYyuTWBVfK6jJJsRuT28HESSuw9HRbYP8szdjq51B2z+BP6IUVTMz7akBTHeZjhbGpYnb1HwXpTT8dvntWldXXEWr8XGsYwa09aJGB9nji0zXo+ZNuwzY1FU+3viPmCBRl9OjvYH0Q1iql5ZDWJJWTLHVjbfbMX7ZWoU6NsY9C48ExquboJ03b7BL\/w2D\/DIKlOue+8a2evWszxHnHAKDBMBwHxtYZKvEiSp+7Ur45cqSs1INKrwps38EkhQ\/gtbg==","iv":"878514992d68a9476104b2906ab7e1e1","s":"f99a8a080205ae7b"}
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