Luxury Daily
The authority in luxury news.
March 18, 2026
  1. Luxury Unfiltered: The conflict in Iran is a wake-up call for luxury
  2. Marriott International to flip Hawaii’s Resort at Kapalua Bay into St. Regis property
  3. Global luxury market to grow by up to 4pc in 2026: Kearney
  4. Kering consolidates jewelry houses into new division
  5. Bentley nears $3B in annual sales, growth slows
  6. Natalie Portman leads cinematic Tiffany & Co. HardWear campaign
  7. Marriott’s Luxury Group launches artist residency program
  8. Puig appoints new CEO
  9. Saks Global draws additional funds from $1.75B bankruptcy financing package
  10. ‘Born Incomparable’ at Automobili Lamborghini Museum marks 60 years of Miura
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Commerce

Mercedes-Benz USA president: Great culture over strategy any day

June 25, 2014

Apple CarPlay in a Mercedes-Benz Apple CarPlay in a Mercedes-Benz

 

By Joe McCarthy

NEW YORK - As vehicles become more sophisticated, the main differentiating factor for auto brands will be the customer experience, argued the president of Mercedes-Benz USA  June 24 at Forrester Research's Forum for Customer Experience Professionals: "Why Good Is Not Good Enough."

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Luxury Unfiltered: The conflict in Iran is a wake-up call for luxury
  2. Marriott International to flip Hawaii’s Resort at Kapalua Bay into St. Regis property
  3. Global luxury market to grow by up to 4pc in 2026: Kearney
  4. Kering consolidates jewelry houses into new division
  5. Bentley nears $3B in annual sales, growth slows
  6. Natalie Portman leads cinematic Tiffany & Co. HardWear campaign
  7. Marriott’s Luxury Group launches artist residency program
  8. Puig appoints new CEO
  9. Saks Global draws additional funds from $1.75B bankruptcy financing package
  10. ‘Born Incomparable’ at Automobili Lamborghini Museum marks 60 years of Miura
VIDEOS
More Videos

MORE IN Commerce
Puig appoints new CEO
Bentley nears $3B in annual sales, growth slows
Marriott International to flip Hawaii’s Resort at Kapalua Bay into St. Regis property
Creative director Marco De Vincenzo steps down from Etro
Béatrice Goasglas appointed CEO of Tag Heuer
Nina Ricci loses creative director



RECENT ARTICLES
Marriott’s Luxury Group launches artist residency program
Richard Mille signs title partnership with Superyacht Cup Palma
Puig appoints new CEO

Global luxury market to grow by up to 4pc in 2026: Kearney
Luxury Unfiltered: The conflict in Iran is a wake-up call for luxury
Bentley nears $3B in annual sales, growth slows