Internet
March 30, 2015
Manicube
By Sarah Jones
NEW YORK – As technology emerges to help facilitate services, the human touch is still key, according to panelists at the Columbia Business School Retail & Luxury Goods Conference March 27.
{"ct":"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","iv":"2cdbbdbe3c781f37001df0700868872c","s":"1c2d2370bd66a60a"}
Share your thoughts. Click here