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Aug. 18, 2018
  1. Luxury brands pick risky celebrity ambassadors
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  7. Google's China plans could give brands new window to Chinese customers
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Mobile

How brands are tapping Facebook Messenger to bolster customer service

November 13, 2015

Facebook Messenger is an unexpected yet powerful medium for brands Facebook Messenger is an unexpected yet powerful medium for brands

 

By Alex Samuely

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  1. Luxury brands pick risky celebrity ambassadors
  2. Day's wrap: LVMH, Snapchat, Nordstrom, Saks, Amazon and Threads
  3. Dom Pérignon toasts to creativity in collaborative series
  4. La Mer takes daring approach for mask marketing
  5. Condé Nast Traveller merges US, UK titles for international appeal
  6. Product recommendations drive purchases, long-term engagement in online shoppers
  7. Google's China plans could give brands new window to Chinese customers
  8. Harrods promotes beauty director to oversee accessories and jewelry
  9. Tiffany pushes personalization to add extra meaning to pieces
  10. Consumers prefer bricks-and-mortar for first-time purchases, online for repeat buys
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