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Jan. 21, 2020
  1. Presentation decks and agenda for Luxury FirstLook Jan. 15
  2. Day's wrap: Wealthy worth $110tn, Jean Paul Gaultier, Burberry, La Perla, Town & Country and Saks
  3. Dior goes for gold with flashy J'adore campaign
  4. Travel advisors are hottest new thing that never went away
  5. Chanel weaves lunar narrative around fine jewelry lines
  6. Nordstrom co-president: Engagement beyond transactions creates more valuable customers
  7. LVMH, eyeing Middle East market, launches own watch week for four house brands
  8. LVMH’s Bernard Arnault is 2019 Luxury Personality of the Year
  9. How luxury retail can become a tech accelerator
  10. AccorHotels looks to drive loyalty through wellness
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How Gucci and Chanel are going mobile to enhance customer experience

July 12, 2019

Delivering a unique customer experience, Atelier Beauté Chanel offers beauty and makeup tips and workshops at its 120.5 Wooster Street location in New York's SoHo district. Image credit: Chanel Delivering a unique customer experience, Atelier Beauté Chanel offers beauty and makeup tips and workshops at its 120.5 Wooster Street location in New York's SoHo district. Image credit: Chanel

 

By Pamela N. Danziger

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  1. Presentation decks and agenda for Luxury FirstLook Jan. 15
  2. Day's wrap: Wealthy worth $110tn, Jean Paul Gaultier, Burberry, La Perla, Town & Country and Saks
  3. Dior goes for gold with flashy J'adore campaign
  4. Travel advisors are hottest new thing that never went away
  5. Chanel weaves lunar narrative around fine jewelry lines
  6. Nordstrom co-president: Engagement beyond transactions creates more valuable customers
  7. LVMH, eyeing Middle East market, launches own watch week for four house brands
  8. LVMH’s Bernard Arnault is 2019 Luxury Personality of the Year
  9. How luxury retail can become a tech accelerator
  10. AccorHotels looks to drive loyalty through wellness
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