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How South Coast Plaza uses sensory, exclusive experiences as differentiators

October 3, 2019

South Coast Plaza differentiates itself through a resort-style sense of service. Image credit: South Coast Plaza

 

By Sarah Jones

NEW YORK – South Coast Plaza in Costa Mesa, CA takes inspiration from luxury brands and upscale hotels for customer engagement, choosing to think of itself more as a “shopping resort” than a mall.

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  1. Kering to acquire jewelry manufacturer Raselli Franco Group
  2. Exclusive Resorts purchases Inspirato for $59M
  3. Louis Vuitton introduces Visionary Journeys Seoul
  4. Savannah College of Art and Design debuts SCAD LUXE research center
  5. Lamborghini heads to French Alps for women-led driving series
  6. Ennismore picks Bangkok site for first-in-region SLS Residences
  7. Brunello Cucinelli casts holiday spell with ‘Cinema Meraviglia’
  8. Follow @LuxuryDaily for the latest in luxury news
  9. Tariffs and their effect on luxury goods: Even the ‘de minimis‘ exemption is no more
  10. Porsche targets Gen Z audience with FaZe Clan partnership
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Louis Vuitton introduces Visionary Journeys Seoul
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Brunello Cucinelli casts holiday spell with ‘Cinema Meraviglia’
Follow @LuxuryDaily for the latest in luxury news
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