Travel and hospitality
November 23, 2020
The Four Seasons app lets guests check in digitally. Image credit: Four Seasons
By Sarah Ramirez
Leveraging technology will be crucial for luxury hospitality brands to help consumers feel confident about resuming travel amid the ongoing coronavirus pandemic.
{"ct":"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","iv":"58b1732573e6239cf8f3649b98d72802","s":"154088210b721746"}
Share your thoughts. Click here