Travel and hospitality
November 23, 2020
The Four Seasons app lets guests check in digitally. Image credit: Four Seasons
By Sarah Ramirez
Leveraging technology will be crucial for luxury hospitality brands to help consumers feel confident about resuming travel amid the ongoing coronavirus pandemic.
{"ct":"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","iv":"8cea8d86b8f17d48b4a54f0c5b2ed271","s":"2dffe4eecd25e526"}
Share your thoughts. Click here