Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"920897ffeaa7c3ce0f5022c20a7c715c","s":"998d9332d0c3cffc"}
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