Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"97db7f5c0fa963b3fe86b7b98482f73a","s":"340c0af98e1ff973"}
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