Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"dc6b17bc07f4a0ccaf0cbcfe140c8042","s":"b1bdf9d25e7b4e57"}
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