Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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R6aXSF+O+UZdeDEnXOa6uuMPPYfFcUxG14ngx2ODnv1904FJewVRiDgsrkRfYi11Xl0afb9YTz4gSG0ifrHx4DgDw12t6v4L2nt+oKqQMAoUo002jhDHmwmzc3MkSR3RbNc5ujbf0cr9Q3kNbf+NcTVVH8NkVBnYnM9gfWy+P\/bB4Hngv5iVMRKNSEJL0pELNiEeFt5wLwfszu1Ke9nQO+CEBk6dieQsJbGvri5HS2xR1LsIH1euQs4FwIh4iOkmRF3DATCTpZ\/NRDLsltpPDdElVRPqO8VhiK8VpHOMKr4WW7l4Z8IwctdsCbhIyK2SflJjtxPR6PiQ5ajKiaJCNgXL1\/TWGp23g+RiFFZTZA8cWETjOrupYljOVN78UkP1pcnO+w\/4ayJAUAyAGNz9vpm+gqFSuYikV43FnPWYQkY6OLgyJZgqEHxsPQ1ofVzhU\/XF6Sv3QWXzL4MKUYCPUumqb2aAjMW42GwlXbd\/fZx4CeeoLTKOOC0h1mqNVAMlavRxCJBBK1COALaoYEz99DHOLkCt8JXoeKYgEbxiHj+1EV\/Jzx\/lpYUEnh2azOKw+jJBHISoXK\/A12fGsMAiaIQjHUSyVjIiW9KmH7HgohlM8eWcLqQkVeL9UiymiG7GiV1be6Jz5MtQyb5gxPDCHx6\/ZRVwiROtIs635ysT+hlJOh0c9o7rn+lY88tCoD3gYYm+Nzk6Nw3PxcmzB9V7YbKqD\/d+edjDpXbvVaeBnumdTl2yx76hs1osT2Fl2AVY7hZzvvQivZAyU0\/tMncWL0eUtJEfuyxNOLvWBy8vSs4ovbVgymhqA5FcjzFRHhNVSiXOR81GcM1IREghPGOptgWMSr6I7K\/L0R+mDg1ztJMXDApn\/s\/+26ifhmOLZx65GD4OrGlJOwm5VdwmTikePyneAON3SbgrmUn6MUXJse\/ZhOJOci7vr1AQJWnKrMYLbZKGlG4dAS4wOb7IzkBNncLc3xY3RuHZAtzuzaBxxrJddWarbwAvnw4qsPCPTn1N25xdSgg9KSDCHSN2D8om6wu9NdW8ew0sg56x4G\/JaLQGtoB6O8xOUlqXf5NtF3SdVlGOort7jBN\/X0UtrLJ2ZkCBIgGl98vus5Ie10e8rhriX0yo9rLaYdK+mJ8mRPq10w53mL6y+ZWVPHvY80nwrBmIE3gS9rQIJqY5BenIQg5\/3c\/ypG4+3aFHfCkU0e6ze+oOENgfd7JxLbfOzC7vP376gojWpA\/Wh4631h8lBVGrsceD0w57h4DcTXMgPQVedj+jCKFxhDRdOSUTi8VCNDFQs0UHFYekHrMJccmP\/BqdJYbKFOM9Qy43lxBD+9NkgIQN2JUzsKFAo8+QjiSlaBloFpdvWNEnrWa0A\/n4lRe65dtYnPRZApVtjeP7JcadgNH3sZfKkdwx4jZ6LoN+ca6WfWSAfdIvmQpvIl+4MMbnRb+bFusOr0apxHrM5MvQ+L7kBSN8vWgjMmJm3coboOkWwe\/fX+lXRA6S8fl3iTWX4cL31rVGU3\/Xcnir7jjyGZJurlEFUOU52l+9ZtovbruPFjZ1UhvfhCbS3d5zLWfdUbYgWSKh3hDqrVQeoz7YCIiGZX\/njoGzgKipjdGvlAVXR9GTHOWUnI2dp12y2k9KdM8y9wizKvIEDnqxq045cQt0JTjX\/acAn3Eibm2dksPr2iElvKb1s4P6sWQv7RDm2JUBs9NArlrevy42\/Pwo16tqonOTuF\/HsC9p9iJIs9cDze\/8FFsGnJjwD0EUCTph4isogx+pmzSOXK1+Q32KtgQ1ybpeyp7LJAkhmxZSddcKgJEIbkNogw2glZzanOBjbXy4gbEoJg+wTzeUVlXUb0YNia8fjeuoobVYAUCDDy370D8UlSxhaJbLM69JMLp\/w4QSk9N79l4kB851lVTal+FvcRARI8WRhVkCRWXqUe9RCy+n6KhpVMkXF\/diplx\/gAQaR\/cUor6QBArKAV2lWAKxnb9PyGpFSMIu4EZYI3Qz1QPEsnz\/LtzYJZxuPOrclBzLcoKuoKKfV9nBzVGIl1D9HLTwqb\/jq8EAWDVdTqQXfokEO\/DWHjpvtf1L\/VlqaIrzPwDCtkxl2sTWYhExjuGLXH3dMwnv4uRS5uoARdObCWbiifrPb0swbWgIIYaD\/j3jzy8gGuTT62i3U9Ah\/w67mC0TyVfImz0MFFlDCJCyP3jda2xTGNjNMVxC9\/9OjPa+ZgF2EMiB9DsHWNhohtVRcbVO\/FQuIg5Fx8axYqK0oRAn2GgrSJM5olKPxsDJ6erfFqejAWvRTEDB3RPlhulr0hIbIsdX3rIPxe+Eo0W\/cYie5tycfmslbG4obJBZ05bG5ss82gV4ADgk0ZI3SjxAwwRQhAR0OKhgdXIS1e4cqjlCSO5q7G+id8wdQ1l9nvSnz5WpBvLSbJBDoKzUONZWXclAm2jQ5z0HBVnwH+wCSuqB0T8FSCkMiTc+fjIPneBXIFpa804OcIuReybpw60jPh94zEa5WI7Df0\/2ZEgsyCE62Eov5FNDDA+x\/6Jgo56RzjJWbKmjeEanibLcrKJpIbO0uHFEKQsE\/PP+lK2JaGk0Q9\/8YgyFmg2I6oBOyqajTsOlke9UW+hrhVIM1YPSj2hkTjd1Zrer\/V7OApRxhTgE1Qy7etR11mTwkaZyyocTpTSn\/MKw1Wv9zTfQuYoMzBfisJFqDSzHTMENgcTCk5m8Y5QC7L2h0vZgDACUBcqrEG5mxO17wR3AAQe4zvPR35aee\/sxbz22qA9hzuR+MIKnUHx0pTbtSG9w9+H3FvImNzIOAlUenpp2yEwl5pVVC+pnxlhf1NXmd3Yv5CYGsOREUwPKlefyBBV3S6G6EgcqJXO+PNeh7Lsin8Ta57nfCkeHwxuMjTUIO1z9\/6+fTBi3W+9\/FbJGX7mTb9WsTgGvmbjWUwO0DaGxv\/v\/e76udekYJObANU3\/NCt4WPVVMdqzRWF7K2\/Q2733+f+VGE0tR34g99Niq48jY9+EhnQDRELMwkTQwkdtph5UAmexnCWeqaTIokFq93fCp6dI13r10zMlmkyaqUyOOF9hq5U22TPFjl29M13veq56pqP1nZ3VYi62XjGzLN7ktzYMpG8iGcWQDlc4cmIAYEXdbh7EbbEbZKDuiqUouWUxW5yL9N3W+lXPzbo+jjdHgUEVdBYE3j6kwlF51Ziu5JTtqzbgx9EzQLq\/M5lryHf4OYUSIwt6PDPDKgAyZPB1XWcjicWBgMJ3b53CZEXClhUQRIT+53AB9ErIBlaismL3uUZt9JCimKpd7Q1kXSnbrA25ABsFC\/0X3kFNm4x7ql7YDyYB\/yNL9x8Ey0FJmEpQi24T\/LbcXJozWDHOb7vK0UDvtljtEw8hBg\/I2NV9bwonLrHhsZUr7Gq1lR2DGEqWvltc7X5GxJrOaV8P0wL53eG32gjUe0bi1PV25gUGj40nHSjyV4cQinmQBZqolUBHs9Gam22xRcC5se6NfDsQrOYK0SN7vnnJtSVhc7\/2W6tWM7qPnF7Bar","iv":"46659f6a22779b021d07d69f0f31cf61","s":"42e5b61a80b7b3cf"}
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