Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"fea26c2f303563f7a2efbdb4012c5761","s":"894ab164e4dfd29c"}
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