Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"d352dfab8460fd0b930ccc644627de99","s":"efa7bc380323cd71"}
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