Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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