Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"6498cee62267dfa3a506398f125b3112","s":"891620416018ae96"}
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