Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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eI2pY7m9IW2Domca57stN\/xBqPg9P6Q5UdFKEyLpo818f3GngK8JDCkCa0nXxIrue4RAJ12XEO3rvS3XCjRCHvOBF3q7KqB66h9wXVmQQBuxmmlj+rxjPSGmZPjzyVl3fPGOQLFmm2+ngbKNZVmNucZHEtpOQdbcUGIlVzfDpUGYArX\/KPKNyXyV\/fdRmNrAiSjuuLnxm6agVWZgQPfBRt4Rt4ZIjGmraYY61WE7JFs1VGhG5USfO9k2Gkm6izgPdqEhvKD3br0T8w4EHCQovNzNKNa6ySbfXNqxbyVaKh4xBp5Voqy0H7kGzxormf\/gWan2\/v2lmbvZLBURqU2e9eGxLLIyk3qe1VjZXNsRzjdZHzmT32faKx2v2wq7w9q+xDKTn4zOzcHrMv7pxiQO0JDTTmcp9P84sPxqarOzP3LvHerr8zk49vBbaIDJx4qtHnJstSKvExywLM8wF0X2lmF3EyIFLyqin50LHzK8zvdepcxxwI5lk+Hez1apdeWTTnA5A9sO6S0xTHIiGY4NsvkADCUwFzJAWenxdoK6KEF9srqdCk5cs+sJxoycHH8CZyI7LbT1IHd8Ky8muTBVD7HgJ\/M+q6ZGu5awohsZVHXI+CY56IC4N7w1m2r\/3PeqXODRCaAJyPDIONDfMKGueDx3ykPUGpJpvsyCNZ7GdkgYl0mBxYaJe19d8zsn\/K0QgM1hGjZ4xFoWtAJlqPqaAPLIUmD7FuBnmeUw8dDO8ZS9ct2UbzRvhT+BQ3raYdfKTRHiGr9c5gG96hBf5PmFXkbb6eQomxTiIAoJppII5T5yfenKHz4DR7H5I2RhxJiFxXKkedpEAxwi5ra22LoePRHzk+15Cix6N+YerQdgsPi6zOQuHPPnc6ssYxNvO7KrErubsT5oTw+QhmWvLTRDcpG7P2fbGZMcfrW8EuwW6zUskNRaZRyRu2GfjOnLWBHcMDfoq8RyFCuzXcdZotsVyZjhGwqbKstiVRXoOZPuw81nn9+QDonBL1XfdphSycykT\/UBP0520oYLzkcGBGRATywu2bTfc7m9Jcumf+k73m6YiDHdsk06DF8ucVron39HMDYyAKDXMVIp6\/98pTPHOqoUqNfjo99zkEjpzy1JJmmbkMmpeMnpg47Gt1Ci3RIDo05kKImcViSGSaUNl9tt8\/EZAsA5DzLWT9qsfqd2HCjysz5pEUJ1s6KcJ2d9wz2xOobu0NPq785qindoQ0f1zelCtm5YV4sTo\/cq2kwu3eH6log87Ud4wvdNugbZ919BLRwTP0v\/IbpVAid8bHtgjWmiKnLWNdDFd5H6PRelYEPIx88UNRZNxb0yGR9RYVyixrpQmUoHKFhtNVg82bBrVKr3iJErQnUSwRBhwGcuW4mKo6b1jveARkv\/cry4+bYFbSm52z2V\/00aqs5uBjg6w0vnsSstPSgAu\/nstsplQMmOzUutJU17mwN9PzKkZ8OcEQgrvBR54T1IwtFlbPJ8rlvMBVQjHaYZ1qVUc6Rn5lL6Jo1pBziOoVr3v1t2EIFyGNOp0JeS14JwI50cXjpFXOFOZESTvOBpnmXQqJQuBz6Jj7K+\/VWv1UFYEBt\/zxEhBYYBA9BGe2VTaSGc4BNGYXWRJCnFfFReQppbBKK09YD6cGi2EucyDJ1zSGG19EN6wX4am0m3UGqbH1H72TyyH1jnvC2cjFQhPTotrjZDgkRcgU15948vsavckq3dmotfPQcLdPtQcRHCFQN9zVoM3Hne\/RpHFvYkEqGfEEf0OiOhnAVomRmrO\/lG7N0QPZF1moG9EeGdgPdjvZed4jn6BUPWdS1qtOobDwpTafNnLsacAj7ze1fG8KXwAfGfRmPNZlEczS8OmAZkleFDDuG20gtqOcy89VTrFfHV7PtIZoGYbdgtwp9gNqwIVJomEiry01sucGKtQMw+j4FxCfh0q7BEltHRZ5M5rQx2IZItZfUirHqKQ8LOOgYOqDjQaKC27M\/9eO69zzbfBvteSPdNxyjoc\/MwiZe5B64PD\/UpGNeZMBNMHHrPX4yFtCxcRzugUrVEQPNDd5PYgr0iptqhNJZWXQZUGuUdycUD6ER76ZWBjoAuGdFpophfl6dgx8LRadjXS8MDjhzCZGzSYNLY0g7WxAA64GCHVEV5ZIjoSmtlUiQ0ETvuGsLNCI7IApHt3KEDFxOHyotuQSMbUkhBsMdMjL9cS8\/Q57sd3m5IMErqyyuxR5pdyE+dybIp9lUDu3MM898v\/+7WRVi3foB9gFovmxR\/mi+kPOWqRoo2vjJsQPo24R4eItq2tZ8IUG\/X8DFws+lcPXjqQAGJlvjrHUQB6Lj7OOjvp8TzNa6e3OKXtQh+DyTFiFx4RrSxBVdnKCff62ZpXPRBqbUSBFkErhkA7fiYL4R5C3Dh4NZmGzlTZLM8ItqK1fZMFb5SGCf7qZSCgM7z4H1qkKUF\/3BHBrCNz0lD4PxzsJKUPViPN2qzTNvDbKpy+9mLnSKcp4ZNVgAkakgPz0IODbUVn8LU4DyiN2ID2tPqQdVK6KzYI5t1d86rRZFnXBtRcmToKgGnsoNxoj9KG15c4iUPrSE5ui9uS8hX+\/dcwth9+VIUpfSuuJsNfrkC\/3Nipna5XdS3WVBzPp8w6H55iGCxQ66XGj8qWyIuMBGARa4mrPMhqQl39F\/qS4OElBEAhAYjp\/QZzXWvCpY3NBtJRyDayCG\/uSKuHUh0aoBWxDXkTq38PzaCNzjS5i4D0L\/jhL\/ECCD6I87p6K6x1cjQ2ncfcSOCrvkDI1BbR6FTStn8M3VFU\/0zFvZm3aRtURonKNolyfvWi3JSgtnYPQjZiAvjFS\/i7OzXgJXre3d4rCPO3jOL3\/HLNYX03Vqyo7WydCs\/W6YfHTgQljPvDnPXDIwZ4r80lokaunL3Yv3cxzyjIOkCeyRD5rlv0xRa5npkBX68yr1EOAJOdiF\/0RSsxOWODhdF7lgTnb82keh5Oc47beNc7vV0T\/rnFZbAAgP2ZJyvlLAwkGRtEH2BDSMl8GxTE3nGVCwvsBuJqmmvmYSH72kistgi65qKlvvoOM+Cf9M3hxbNUNeRPVSGedEWOpsM5c7skW0kyBpbdXBRZlH70KVZPk21v\/1k+IlWIwU6PcgvM1RKemlRcThIlXTYfkiX26e2NMG6E3qaVVEYC4YPwlFV4RMLgEKG+WDyllu2wWcgF3W29hyLGip1rZ8xt7RqaV4rHA++vNBs9GxDy60tzO3KAFAJao4UYkGh2CgHfcVwWfTa361rZ\/TLE\/v97aq2qi8WJ6gsEEyoiY1SjoaRHyP19BTnDzmPgUsG28u+uxzbgcrW1X5w7z3o9kENa1wTaVT2mRfEYZLTuC5L3oq1+hH6GNolt9g5OH3HtOdffTDKFWpzsdwYNenvwOMOrJdNF3jqFwKD8K72DkGr6VdIEMxAtT8eILcUX4k6EGo9MCuRaXfDPD3oK8jITNuD7Dg2khP7hkj3Mom\/RFKqhjnMM\/Po+KOCTWPwEKBz7fhE0citkDxipRIuNeCMNS9YHIjd125JzG7JUAirXj1x1lx1FPji9J4i1lDvMkYEEhrLupfB6o\/ijjDeyzSzxjNyFcjflkOxfqBdNRhm+cHBtlGVUfmMZJXsnbzCcz7svJWQ2DtdLBFb+NqMwfy+bdJw6ymXLyWjD+YTDJV4\/LNgvZZolLDl3c0TCuNvtm4XXb0hMMFPQvLj3HRFMeXhUjC0crCnyu0L8FwWa+ffOjxGL4+gMO5XCMhdwKkEJxEfGz0f4aGOCtAIP5\/6zn8Lg9NyUnniHqYZGoNAX6gabW0pLuGYxaNlimCEHp8w37B7c9jPY5DEkILeWtUw1L91X5YCsG1AZFPg9jNZhIQX9LjPE85F5TtW1N0AKSOxbAPEZ3\/1bQS9WZo8XD2fZDN8PujFUtk4s9+AXV\/dP8H0YEuHAlrE3oFgXCYMUkbUH1UJyTUAbzsVJZETbjwemEFSgHZYOR58l4XmFCC6b5ckFwz55aO2AXZQFelJNDIPWD+CEy+3u2JjZTPLKB2fOIjTGvmQfBoA2UjDyEW7drEnjN+EnUokYJzgZD5C94WkXijAdgVwmjJ1yyDipqQMgYi55g8EJCYJus0Oy7wuANEOWQjaj7S0jhE34KLQtjFkXGtTKdWw+fhi++I1pczNDnV6uR54vC9PXvcSHT1lLFFIP\/q6VyIzg3t7T+WG2BNSNjrBya2BH6LWCsAKWLJEDsd+QYs2VY+Ua+lrBmgWY9D+piK98sJVjvWJ1\/BZooEKj3FZXFgvJLCS4keoSjuMhvbyfAEqwLsaxwa7tezG0aDNwTVK0JOasgaADnHUeYkL9OnwJpogANK+pUykzEe1\/ExisfSxC4E92QWaQPsqw69p+rXyNEMF7fm5EtPaUOS\/AfmBBe9ZpFKAmwCkUg1gMrwIfzoK08KbXbAgDHV\/em2T2vNf6YXdfNACaVE6OHrEgtM77xZwUSIa2MmlMRMCGQigzvDvPmgbxPV\/KkZ9w1jkEbwSfdPH\/eH6oSS93opQqv1R0aEKXPu+p5i+c+AI87TZO+dLmWbTEG1Sw0FjoKzyLy8hqW0LBYXDKfwKMA75CdPRozqYn3klEktVCmBFXdnkZXZV35ULTWn3yLlq+iyEmTgtl45XJVP5AQsL6gwlwJ7pp5+1\/PKa6K+oIAudgkIdvrqxTkEWE+bw3r9iqAPsNE0jX8azcBT+R8HEqs1p6d8tQGJNYbysm3yQXE0LZ5DVQCrpQpVtdvIMoVYSZGtJ24QfrApTfMuGQGb3ZxQEC+ygx1\/qR5GSYexzSQ\/+PsYDG\/AU+gCF+Rdoei22gOi38hF+ESbRzgbACRlzd6aZG7OPTeX0AE+8Zh2lRJwv2sRHS3XESMS7eZ0V3HQ\/0CFYO5qyjU8YHN\/sKL9fPB5ULPoBEe1GCraWHsHo1pHMX7cXGyYnCFW3epqDQws6J7jX1mW10pnVoW0SKvt6XcaVTYBW1rBewLx6zC8Md+pjVpDAoiKh0ayAvK633cWmCbQfjT94CSpUjLsGLBvhw7GXu+YqstYW9UsNJHA1\/zDzG\/OQa1jCbun3QdEYhGODNpHRUSGTSiwyVKDFA0LtqUcgvhtbpsl+aAHROhYkGLo83fDYEBTBoJ8UTpWVkxJboOgaWrjC\/68fwjs7HVaUlHoEoCMj9pc9XayKdRrf9fuiADvOVaoNJLFr7C7\/d4QT7NPWuZorijG3VYp+gcN+U6T3u4DVXLwbFj7UvGuqS1aFPLjgk7JkLeAayU6dsyIhUKCLrdo","iv":"22b1df2d7bbde1b4828384af6a080139","s":"480f59fa698fc2e7"}
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