Luxury brands are having a hard time matching high-quality products with premium experiences, making it difficult for them to retain affluent customers, according to findings from a report by the Luxury Institute.
Customer retention is a saving grace in times of economic uncertainty since providing great experiences is what will make consumers continue buying. Personal relationships and experiences are key to this type of success.
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","iv":"e0f0b53e1622460845d0eb59c74922c0","s":"2797aa0e64101d87"}