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Travel and hospitality

Luxury hotels may have the upper hand when travel returns

March 25, 2020

Ritz-Carlton Bali The Ritz-Carlton hopes to empower employees to provide personalized service to guests. Image credit: The Ritz-Carlton Bali


The travel and tourism business has been hit hard this winter and spring as lockdowns and border closures to curb the COVID-19 outbreak are keeping consumers from leaving their homes.

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