Marketing
January 30, 2018
Hospitality is important for all luxury companies today. Image credit: Taj Hotels Resorts and Palaces
By Sarah Jones
NEW YORK – Hospitality is no longer a separate luxury category, as every brand must find ways to incorporate experience and service into their offerings, according to an executive from Bond Brand Loyalty.
{"ct":"fU20op\/wDkvsVDCpCTnIc7eO7rvczZ0hrC9D4s+MK7Eg\/mjDNyT4vvTYP5xLaR\/6u5MUSV4MbFZBwdF0kGQxySgS0yYYXMiypwXMdKbAbavTFY0ETX6XfvAv\/vLbnHUutRN349NAavTdpn+6ImoGfBHMjA7J5b\/wqZrEf59ugsypTobt6QTkR50kd5sZQn\/cAja3GeR3QFV3zNf+75BJqb0ephdY345C4kUqVEVsSU61emEeNi0E1sS5tvIAy\/NdzXe7elYB\/2nWbgivXbmsNk\/PPTBhgN1bDhz55uEEretpJSJxRfi+jtmHnVjAvp5UzctJ5KtPesOXX\/Jmh8d1J8lIi5iPmwrVqN7rVkPXwTYERwfNHv4qTBLzrcru7yil2M9rp3GCSRYk7sDQvMlSfuBK6ugDQN\/o8LwHiM6mysg1iMF494dH7ILFqNCksM8A1doS2lQXfCYL++17oXoqQhi4yL4PGYfsauwsAsnSjPemNTFvbFl1VwPp\/R+YaG6dWQm3DgWXa\/eeK9D3phNEazq3Ze2u3f4CXmZUPThGJUPDMbHFXgLMDJ2qUrwVbZel4mkHLyb6DcCpQGeoSEkGZMD0ADtX7i3gS\/jLgGpV+iN4PjfXNs9BCh60skXlcoMEGZF+uw1JyGQC1M3K4vZqv23TOoClSjIgm8pU4oMLZxkBPSEoCs4JADjEBvP1Kgz1WSdoW\/zy1eZRUdc6u+cx1v14n5726+3oWwR6Pb5qUGpV9ASW56mD6kG3ROVb8hrrfJYN+CPWfLqAuJSfRmW9yehCHwmcEd2ElXDL5VyB15Sl7eAcBPDdX4fb4h8d6d3PpF0UXiVN729siH0jLQFhie1KDHalddpvK4jtgoR9SUl4SfACefUagYtzmEQCfPH7BdMjIcST74BhRLqaGlDBDSif+aHdCkGonI4TSCnLZaebc9bBSegHdzunGljs7rU0Akqo2kNdh2f4YNc5g6DTipNgr+SmKxSAOFXaA3queK1Ajg73\/MNK10HA5PTP+U9eR1uGvsh2ww0coA591mNiO1RhPyZi1PocbIIvf32gYgVfji7AHtJUwgfAprE6iBBbpM7ZH+lnvqZasvGysDnPakkzth0YwuUZiFZ5Skk1C8K0Y2SSyBFOo1YeoU1SHKPHFJeUwJXEfhQg2DzJyU0kS0J53cgtJnJ0YSRU7QPkmN\/dUSm9ChR9m4BcKTEfQs2mfd9f9LS4XdsvUe8lNsDQr6cG5kQ9DFJkUZarOI25PFiU4ZU+zv\/tJ2CY9cnO0qjqjQC0dm6UHQyDsmUVjBMtZBaXsJfq5o\/5hSqbmlylvff\/yLWHXPEmS3jZgcTVOjORqjR7ypM1TujDqYRvECvC1Z8pPnmYE7R+oEa3L3AcCAwxG2wkHTjKTTp7nn0zJBNt\/U7Gtnjt5UtXVqqcrDTUz461zhhpAi3ncqMSKocbvNLg1fI7vuhWnvesKPZXX06pUHYwSvkq4uwg087qwHmM+0xnzbrpCnppEfB\/shQjBWylhD7zBWa8dHJ8WDK55i2KxxCJ1Ffctzgo+UwuBnY2z\/Lute0bXy+mrVfxKLSJMEf1EXy\/3O1w2ruGDHLQZrJDc\/q8+phWDD098JfukkbZx0p4uqE\/KcGBSyDbyCgfQhiLSUWIzbziwQKJf+m3Wthw5CXPfA+znNzivLgVYmob74R9dFkXapT2d4uU3QPERTtaZpRMUW8lSlgr\/jsmQReS0dhCyn8z4sHuVBRa0VH6wblWmBlRayI4ukq\/wvi9ZiN\/rgxbie1tHrgTz0AbS3LSJgLlpAZI3ykrBBP9MMzQGNY8mAxE6Z96GoH9XmrwtkIRqTT61cW7UfUtJK4BxzBFQRtBK91JqjBqUXcRA5iQETeS2oLlEwmmR4HmKH43bZVY1vXykFDsJYToG+17MJkVDkLrGQTVIm3NzSDtujT\/X\/8B2oVHhcAYeLT4grlyTVNSq13nrh55gnox4RCfmTSAzybWm3CsYrLYLtg90e6RN7EEo5Q70NigjA5QxCKnB2J\/nk2Co\/nEzmzy5rWJ7uutxwh\/6R5sOoWTv0VWuOS5oMeRyyE5\/H46+z7xU1W0JrH2HGUGgQbGFTODU7L6XS0AXnzJRZVwRXN0VE+oKnI+RFKcIoA1Ju4bbX+iVVjYDbK3JilILZ4aUc4rFuZlmzFOt4cV0uanz5qoNmsnSxXBTpGd2eR+SFvYer9ZzuaGV0xtsdhNxo4sEqxN0wMwGCgW1\/TnjfVsKGzKjBpvUMs6p5CYSLmoOifp6LwpP4CAum6\/ByZrTwQcvfi0OGL2IgvJGEZ1xDAd2x4W6\/\/UqsWeDDVoicGgvWodT6otwU87eud09PQP66NdnlqSuw2eI8YHqfKu1MH9d+L5Y4V\/BKpgDIC9QkfEwb2dOEZgvjcjZD\/U9QEUMHDerCmhb1MpXcxFwQtvOu\/jt+tG3ml+OIgMniua00SX+jjqIh6uIDorlz\/hW+vqQecycTxfZDeeQGcN3WBznN914UUBbGxbS3SI5ioTL1mKobuoTmXLuABNJ9UMV6A2royqVi\/QnUwE1pyFLW\/EbW7+BtziBHdq3B3dnH0\/9KbVvODgAPXpS2iD567IchnpvtPOQxkqmMo6ZVPXbTjxQrLWr4U4\/KbH5DE\/Cq\/vIzqUz2kjDNxm4aCruo6vQGgClJFtXs2eG00G8YzXZuz5Wr0\/Q1\/v7n6T9tD3cYDdaFZsXY4PTkCwNhnceFbHN4QrjTgb+yEN5f9JXNqWFbVnS7vMyYktcDiL8I36BK\/G7SfynaJDjN9\/NAXCUL+HLNqstIV7Co2Zd7ZOYkrAqv7WojJEKUCL1pI5TgP4PnJkoxZmIne\/gYGPyoJMXBCppCtGfdQS686ClTyDJKnHo0aALWliu079Z48ISH\/5U6XhGf7dh\/f4zQemNuoqBFXtFA255hjUDQzZAvpTB7rsPLWOobrXzEFm48Lg48wItRpnmwEXMqb3oTvOobGpMBGPYymViBsv51aiFMUDyYsJ0PE+6jsNJp+UNHCZ3q1GNRyeOadIHOgjdLCgGDqlxO4fjt2nBlWWYCF23V4ZGpxLFaM5iEf\/tzykG32rFajCPS9TYAVLQwcg7oj8zHph0YVaGFmeEP9gDqgsMNT+0ZqWy8z+LTZnnfkz6bgRzg7h\/2fMLW3rotyfbB+PVXAT0csX8xOsr+YQl1bkvDKAhI8JzL89IYsp7dwoLN43WSwRAap8\/ZVmVR04xtvFe0cO8dByjE6407mLm8tlEiYrB+JCV718LBRh0\/GnKMployfdyrq2o\/NYz2hsIr6t2W90W5D1wDCcmaCNrir0iqEJ024K7D10SFyyCgcf+8YgSBaXbYHrLjjqWuyibuPR3djSMf2Q8oltNC7UYlBcZT5C6zaJiT+a4o6YUJjn4kZHaIGIRiW+cleIEk2H4kmeNHvZgxg7HnJn9l3HwQgCWr3RNMVZrXIiKj0sgxuRS27ij+EDWe9DZ0u41ZkmrCac4Nqpb+\/SeQQbBwQCfJCwp9STlL+zq1RrpiQzNpsSHKGaAj8u59M5y9qIrC0J0TEcGunFL6K8f\/atQ5lIZ\/nHRH4RRJ1bztQ0ZWe2tWEGgIbgUS9VnUfrkfCPqLXzAEyAG7l\/4yvhV6iVurNs3Lgb2lZfZikxnpzsTYoMiuxdi7I8JCxqN5hToSfbJ8ad4fj0S6BFJcSodYYHSu\/Ew4\/sn9xOp3d4OSVwyBMbdLGtlo\/41g78NjSx80YmP6bUI7JNH9Sy\/paOR85mpWw96eaobJ3tip1w\/0NE85GUddfU0Y\/Ux\/olTyc3oKGc48Al1rJNlIw\/rrEPKHFhgaLhck2cMZcdx\/zJQOdmq0Jy8QdHL36VWxLQLItg3s0OQGacXCglYBHMAlwDGIuvrH51OH79805kWOhjgk+lAV0JYPUta2f0nCKurK0cEwFeTSUwQfj1ySHRbR+fhpk2KmbijxP4Br09EIxHvK7EJc6W\/4\/G09iQ9VvO\/hq23t6Ztt3UoVoMwEtQfwwH5EBAc1SIJn81tiRZwJiO\/jg2c79twMBQQzPGNVl5unjnBntkXsVNg3VSi8sX9VteoCmkpLvEyDGeeVqwrSM3THew408D50UsH+A3zrKJkKt\/iRG7Dhdo4arilm0cEryBl3\/efX7dXdLdGmbmOVgCueaUNzZ5c8MNCrH7GCsd8GWo60oFV8aLEaoffCb4YYU3dqBlBIBWHVqgzRpB6C7KAKg2JXNCmJKLTbx\/Wl2tgkhfk9FcjzP4Fa8\/5xYSntqp1JidpKef\/SSOwz5Zxpy0MuMeO6GcVoHSSNaRiEvE86My1YU7mLr1xiOnbtglBVRcepHnkb3icDLnUSC4jGD7iwWdYtFK2QkoPcwCS7urTv5JBP6pGnF\/AxzDSJVTzNY3mePcbGic8r3C2wGCHNLSYZLgeQgL3GKmioflzPVhOYvtZST+aDon7vDbdjXhUDJcjvCTAAbtYGso9QOnXbINaQqxjHclPoA\/xgch1uxHqtnWfdUASD1nK3FkK\/ssdLWAmagdnX5F1nFKcoWQe7gCWsL+MKsk3qy9aIFV2aDb\/rxIfbg1ZGVHZilNNO5i\/3tUg4KHQcCUKWa7j0s+8kuU9VBs0itPnZ+hnq0gtt8d\/9FJlv3u\/dbwUwT0WhASLzmvBNtYNGgPfX1kvaBzSl5f0Oh49DH1q1fQTJm4X+BsLwre6SoMlhCtqAGLjD9FMpXoScoA2VyzF04yz5DJ5xP7NXi4OeNf4tqzEat4GrWIlfgXDQVhFp3dKY+9upQZOK8mLE\/3vMKhfB2S9l76BuEhTTouvi4iNc4NarQ+JUNBS19n8xAjhXgUpXf9wZXBYTB2YPDdHsPFvDtGcePkWWH50TmLZ\/K4NrfM2s4+pOngYTzfhrm5qaO\/OnMl9Pu8UPCGqfiVRvkGooTiNUIfWIh1HjF7VKCSWHdN361Zw+t5lvKvVAW9UoRLaw7N4x3ls4ZPyymaYXodEJhMnNZXZV7JpUEZXuVOw2On66A0VxLe+s2mgXmpSFCInuMsU4VWsjOWDxgJ3JLK1vaPwX7IYAI2dLBq8PPkFhBl6\/0lsp4m4fc\/1DPPoNApn5qDWXhi4KFyP7Uu9RDCBEp1U\/jEFx+IphpZNkMnf3\/TTq4H\/IxhsshCSoM8Nd8UBz9LB6yCqcgGYVy2jyloMuboOlixaUbFyUc5uW0lO8eDP2bYfnizSQTWjRiW5Eb+N0d64clByG9uhhFFkEatVUPD+AR4Rvjr9S9mBx1MCHXCe+WnA7Ijl\/FryP5nesobyREeLvuqhFf0TWftA0U0tcn4EqQbt4t01Av8NnmS94IFNQT0LxKm\/q7+hfnU1S69NU2O1gCIFdfmIJYu0Z1iiXG5IFvrGcbI+WogawH+eMk+P7evu5GPjIgNRbvWoG3icYpHALtN1CYgfsOishgsabZCHAiZWsJ8BiR6eYbOSiuf56V5KTYSbK1GxAqL1qC67VWcotwfZ2z8TjEllvyxZ3NwoYhlz4sH6Pq\/y51bofm7dUR\/6a0D2gpeFMjtWhs9qpTDSwrSbaZ5h8wu5aKDF5DwPgZyIP6+YHWiWfcaYEvOERWrYRjOCaC3CkRmC2USmn6UYXrTfkrtgFSwt2H\/l53R7ClAQtu7GdDdtWKEJNbpzK6Wqvz967w7WyNZx5D8+OZakYzy5Aw8VWFd2GktW4eR0depXMyRTR4V3Ak6waVhVh2N+CyyzAzFP2qpiqc8yGQybXo\/+sJhHC65rY\/YG\/J2rvkMJj3QWt1clw22e1KHBOET0W7iXP+g4Hf4PGFAxsEH0jEVB3k\/JGMrhDlcDjzz8hcBONKrq9GJJZ1bieYXz5SYMqlHVwiHNiVmIH9R3y7H7A3e2TBrh1XaUWw\/QytJ2cFCRRzdxvRpXWeCXcMe8fkZEls3kHN7B1SiLKx54dJ6bgb3eEZt7paNzAjrobRytScM55QOXh5iLd9JPy8RzlMCV9MYv2a2fbMaYyeyd\/MX7Jz2SiPclveo7dXF7eHyYioCXrIm+g03Gl\/ViYyN+S7rWc\/CwA\/XL\/IZwvrdrbb3yabaWFcITuz02Ew4R6QtEviHUf3AaIyVMFHIPhJOgkUZyr37EOz3xnwuMqfzQqhrw9M9x4f1nmpjXmpI0NE+okYn9MFeSH7wbZ9L6bczkZlEZp0e7MOIfC67EfvODGDJ7xlPuyR5zpJEkIQe++pk2C7J1abubHPK3WNiSjIsAkItGJAaihE6MkLkmUsIlTDLcMO4HNYrcchnCCnpNwRSW8iCN+ndqaR4TTI8qUscq\/3sc+Aq9NxhZnqGhfoxP9jap\/6dnMOEu6fFXhvkv7VLvIxdcUc8t64w+dEmXAosEujt2om+lfMCh0tulsW0Y1EnSB8OwusRe88mUzo05b0IcBJi1ZCb0PKUiv0nGSqnPNJyEWb0ZJFD1p2hHypyfn80l8MM1a4bJCgwV5ZuRPhjn0g2vobevBNn7g+uSccT0uBeBG1ObhRVRUf97ctcAkrdwtUtSvt9AaPBcpJewYnOMntTUh2a88z1phnKG0K4eNhhW+MHTD2ZpaNzKftdWbKveejD3kUJxctYY0jbb\/krynyNALlHrwNJJ\/oB86eyxxqNdxwMQZ1Nq\/uanLBRCimGKx1uc6EKjAzEWMfpuVBPesSKwgQZnU\/glDBTNGSRyTpnq+1bd2wyeHmQqXw\/U6Ik5hBzlhN1aYi0NUyUV\/tpllialWc\/TmF\/O6B0pRN6Rjd+1HUKCwvDhDbVwppL92jzriRHmasT3Ep3gGzAVaHusLScLZ9s5jdj0HCwxj8YMTxLjaBJ\/G3SlofoSNaFkn\/ymFqg6M5uIyhWPJBebh62toIms9CZrYtMnM1oCJx+aogwZveSsi3ohwPM1FLajc6dotzRGEXIIrhjB+\/XM0CoI0yxo\/uVd+D7zBb0BH++NY5Zc2M7vj06V\/os+bjN0lDot1zNZ2DeJSf4aDzPFgUNnMVcVOsW3EtGNXni+EOJLmCASZakrvi2cVoPBZcurmc8pCyOx6nb1v9bP75x+\/hzKwzbZeONMO9m8mnF25kGOYmiKg+JGbzmiPlbzw1BZk+FofTHkZ8dtfUrKtBKHRtm7sP9L6G1U7t7ETGiJA5GAKULOalvwUTML4iKxrusJR0GBfFXPewCMJGP0Nr4SwPIOWREP6anykpjQdESShGzQYOcCS6SpPqLQn1LFbtoHaIFJNRe9G1asP1BNYJNhfevTKGSsGgo7ikuSFGKznd7l0MEbpbnbpe3oHn\/krJ7ixcBIr8uxKsDGHxKR6TeWzltkDGpmjN9pDa68CoKKXZhtmAf3Jn4UXkJjFXS1dg0JYUDL39RBDUaO65QNrohjV0zmM8PcyfEqbZ3DjbU5uxIwCECaOhuOV8SQ2vy1YeoLb1Uf9f0aecQ9qpIGlnpuBY7db9ObJaQTpgpCPVjxPbXpKfR31iJId7WLI91nXyS0kQ0VPgt68Fa3ORvfPlIe2fPSQi673ZWfK1P+tf0om69h5F0kxceZ70d4l7FW2VUI4KRLzFLSXpiUwuUTZEPQGxHE0r192jOdheDsDDSNDwHyJcISrU1Gp3wNiul+h2sC\/gN35nx\/2c9Uoi87dNmU0EIv85gjFk3Uo1jdvsNCTQgUPM+LswN9D4v2adaC1LTIhHu2j1JiB5WSriQXJeVBg4bsXb5hJCmsBjTgxukNxmApho15obY+8B9YhK97pxgXKd+Ru7XL8F+5Qze0+Yg95q4MyvQWbTT0wID4AW1cdViuc0p91VDARan8p66loecpNp0YX32km5bHInl2RR\/aO5petzE+zVXZrw6TPZ9VjJj4SiuuloHCmb4Vkpx5J2kQ3+W7Eas6oRwX4HyqQL66F8P5RhHrTdvI4BdNibd51TDftqlEbYObKKSPYdMBonkALqOlPzsVs1dIlYZzqw0EUNbScDSROBrSzKOuYzMT8+HyJI7keS9v\/Hi9dwTEpG04Ge+2BqdrPHGLWgS3rxmIw8PcQWMfPRqMFh7wz8UOSrdmVq\/jcw8B9DJAn6DlM9Hv6fgi3jUez5lxiPcK4uxs+KNcr5sHotaTqQgOnJ++tA0o0NMiJlC\/wFiPcQsUtaFMTCR9vsYwW7YjBRMlcDNjOxg6noagk55sXvhjX8JZwuG0WhqWuIuurMUaWhX\/B1r630AxObv7BUpuum4pYG9E\/llldVELvF5HDwBB3K74DMDNRKwvYwRm7S0NhFz90uNjcj0us5+Ve\/UYY6WoHoz6PBOxY5ec0VMd9ZOvFri7oCJxxaLq78B\/PDo5jkkqxDvXTaZgYo1tQMvdCroGWCBQ3y1\/oyFSYTi6shALNXtwQcBOUyYFqNZ2uI5+hmhjBFW9Za3NvbFNVDNeMNdJ12R8MSFNc6DhYVw5G1yKz\/nHUoUPksMTkqey669uSdPgXnNPbpthHhGSwN+a7TmUI6u5aPxb+qM6VMBR3anLtCbUXSUmk6weu65ChpsrrapGZiq2m10Wwccak7cyqC24TDpaT0RwD3dkAaCdC3uA2BiYBxo9bhkMTFyZZw+d9XBIJQUCy2+zJHeW+i9H0E5EMGv3HmhUkHhYeW\/u4IrIMNO0pSGauF\/Hup6LWi10seYwe1wczOvBohbvui5ntqLKsS5KtzoiGhBB3o9RCuhptgoyEcsG7n26oYKuCXSJtCznGsmYQtzMM4JhYOVllYk5iolBRyKKmBB1YwL0+Ed2BPO84MoZ801FF63\/L2RDDZZQ7hlZA+tFnrOe\/UBm+b2bcO3jtc1ZsoU202f1LhC+mMY6pq4fn9ReidpFHyNh2XzooAWUxpSmu17qLysMBvK0arf72geNTY3N5jqPwW0v6uX25qe\/kWxFILsiIcXhVICzJQ2j5DchTGNqqxny2pzDpCEH2Y0ONc0upTcgYFE\/sm73X3BXzk0q28tKVMIgK5AQ+LLHuDlyUdvRpVExVDsG5n49WkNKypBePhSGmRaysOr1xlsQYxJ7gArYGZXsfZm+7EJYWGugu2XshKGe4GFpnMplNfK0GttKPfjLa54GYd4SX6TANlbq6Hifqf7gKjGAoA5jTv4qW0bIzTIOBErQexzkpRPca4HwCnTFR2F9D0CDwkZYzeKIZ9bItMnwufSTa9vLVyAtI4kf4YeNHs+WTc49kNZHHVsa7sLpGC0\/sAwoPaK2VnGWuy\/oa8Yr0KeBtxzfv3k9YAUicItHpYAXQFBFELF9+KWBygf4r1sbzLjlGgsYK5AO50vr4x8M28lTz+mmnSR31fRC0zdGLiP68nywAQghNX1\/hHMy4L950jJ+8ofurqq8NwfVwfFshpj8R91D9lyC6x7Jup0z38dAFCUsr2\/hlFjOPz5TNdpFc7H9rZ5aP4apkfaME\/\/NRdR9tNbAspe0LhZAeDnoQv10rN9Npjp8gDP+MtUvZ4cgGoMLPSnRpBjLCM6A0c2jXPdmg+1SN+PJlSV9KiWuCuqstiBCn5hbOvwo5Srk14rL71sShJG2YAvqptnhnqD+eLc7K7Wv5L30AXksCFriHvPjLpdDa+Kz38RUeZ8u4pbuARAiaMoHHs70auTPDNmqZyW\/oWDx5xP+k6Ixijl\/gV+3fdamg\/54nMDYz+HHhkQL3PxpE30AJ6gBdR3asJ2xayD+z1Xxds9RxoDgnf\/Bm7ZMrD97mfxM+PWYSlOfDiOFGqVHX6BetRGWKkEEWuspi+48vk6AGze\/Va31z6Wn47pmsv+rOslK3UMZN5ThSssfIYrgyBvvQ+KFhlr1yIMr+AuK6584DpTiV\/SnToqsVcUA7oWgE54yOp0oSPfiXpJS7hP0v7HcvfMsjzn4kbSRA\/UNllMzxMSUuRKeMteEXMA9kM407rHx1dHuGPKPwXu\/ab80kJOxFlNmS8rWgwbDA14YaYd\/gaXezGssXNaiBMHsBJPDJLVH46HoYo2dGJWpMrCXgsZ3OLok0ryAalH1prMqU\/b+SnCW1mvBnM+TfxAiFl56m9L8eSPH7kRmj6rNeY\/ZSvl8eemYAPGE9o+VYh4bFWxaiiEtB6biRWCG2o3\/ANSYxGzFsLGjTvZqTi\/p0rbmX9XxD\/t4Pc5CQ==","iv":"3c34dc87c1aa7db31fc3b24dc3a90742","s":"c692c651116614f3"}
Share your thoughts. Click here