Travel and hospitality
July 11, 2017
De Grisgono chatbot gave travel recommendations in the Swiss Alps. Image credit: de Grisgono
By Brielle Jaekel
Chatbots for travel brands will soon likely go beyond something that is simply unique and interesting, but will be a necessity that consumers will come to expect.
{"ct":"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","iv":"55c9802d4fbdb679ca217250837cb4fd","s":"01560eded5fd2723"}
Share your thoughts. Click here