Travel and hospitality
July 11, 2017
De Grisgono chatbot gave travel recommendations in the Swiss Alps. Image credit: de Grisgono
By Brielle Jaekel
Chatbots for travel brands will soon likely go beyond something that is simply unique and interesting, but will be a necessity that consumers will come to expect.
{"ct":"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","iv":"5bda3b19c06ad3ecc5ddaf6b8716ce82","s":"b5906125512c719f"}
Share your thoughts. Click here