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Sep. 17, 2019
  1. How to save fashion retail
  2. Tiffany translates romantic positioning into coupled scents
  3. Customer reviews, UGC can help cut down on fashion returns: report
  4. Kohler ties fairytale ad concept to fantasy film release
  5. Day’s wrap: Chanel, Rolls-Royce, Lanvin, Dior, Cincoro and American Express
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  8. Consumers increasingly turning to AI assistants for product advice, customer service
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  10. Luxury brands ill-equipped to meet shoppers' ecommerce expectations
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Retail

Nordstrom, Sephora among leaders in consumer connection

October 4, 2018

Nordstrom Store Nordstrom is one of the retail leaders for quality customer service. Image credit: Nordstrom

 

By Sarah Ramirez

Department store chain Nordstrom is among the brands offering the best customer service experiences and emotional connectivity, according to a new report by global customer agency C Space.

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  1. How to save fashion retail
  2. Tiffany translates romantic positioning into coupled scents
  3. Customer reviews, UGC can help cut down on fashion returns: report
  4. Kohler ties fairytale ad concept to fantasy film release
  5. Day’s wrap: Chanel, Rolls-Royce, Lanvin, Dior, Cincoro and American Express
  6. Dior admits to Sauvage missteps after campaign controversy
  7. Day's wrap: Stuart Weitzman, Fendi, Seabourn, Oscar de la Renta, Four Seasons and Central Park Tower
  8. Consumers increasingly turning to AI assistants for product advice, customer service
  9. Stuart Weitzman showcases strength in men’s launch
  10. Luxury brands ill-equipped to meet shoppers' ecommerce expectations
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