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May 22, 2019
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Retail

Nordstrom, Sephora among leaders in consumer connection

October 4, 2018

Nordstrom Store Nordstrom is one of the retail leaders for quality customer service. Image credit: Nordstrom

 

By Sarah Ramirez

Department store chain Nordstrom is among the brands offering the best customer service experiences and emotional connectivity, according to a new report by global customer agency C Space.

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  1. Luxury M&A to continue due to succession, technology
  2. Moncler strategy based on speed, creativity and flexibility
  3. Person-to-person connection keeps bricks-and-mortar retail relevant
  4. Diamonds facing increased demand, disruption
  5. Burberry holds space in Mykonos, celebrating Riccardo Tisci's first collections
  6. People are behind meaningful growth: Alexander McQueen CEO
  7. Highsnobiety enters ecommerce with collaborations, curated collections
  8. Day's wrap: Puig, Highsnobiety, Private Jet Card Comparisons, Burberry, Audi and Prada
  9. Luxury Daily releases 44-page State of Luxury 2019 report polling industry insiders
  10. Luxury watch market, BMW, Chanel and Burberry - News briefs
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