Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"7190627f80c65f1f5ccfea13c459a054","s":"300648548742d14c"}
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