Luxury Daily
The authority in luxury news.
Dec. 5, 2025
  1. New film from Moncler marks return to Winter Olympics
  2. St. Regis Estates to premiere in 2027
  3. Dior’s ‘Lady Art’ project turns 10
  4. Hyatt names global lead for luxury brands
  5. Fendi reveals holiday window displays
  6. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  7. Chopard, Boss, Lancôme front AR experience from Snapchat
  8. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  9. Chanel signs rapper, fashion star A$AP Rocky as brand ambassador
  10. Pietro Beccari to lead LVMH Fashion Group
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Research

Personalized Web site, email experiences most likely to increase brand loyalty

August 12, 2020

Formation's Brand Loyalty 2020 report calls for "hyper-personalization" in marketing post-pandemic. Image courtesy of Formation Formation's Brand Loyalty 2020 report calls for "hyper-personalization" in marketing post-pandemic. Image courtesy of Formation

 

By Dianna Dilworth

As retailers, hospitality firms and businesses across sectors look to appeal to consumers during a difficult economic situation, marketers that can deliver personalized experiences will be the ones to cultivate the brand loyalty needed to survive.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. New film from Moncler marks return to Winter Olympics
  2. St. Regis Estates to premiere in 2027
  3. Dior’s ‘Lady Art’ project turns 10
  4. Hyatt names global lead for luxury brands
  5. Fendi reveals holiday window displays
  6. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  7. Chopard, Boss, Lancôme front AR experience from Snapchat
  8. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  9. Chanel signs rapper, fashion star A$AP Rocky as brand ambassador
  10. Pietro Beccari to lead LVMH Fashion Group
VIDEOS
More Videos

MORE IN Research
‘Tech is transforming every corner of our lives, drinks will be no exception’: report
Corporate water management strategies in APAC falling short, Kering-NUS report finds
Deloitte sees BFCM shopper turnout climb, Gen Z drives momentum
Tightened consumer pool, tier polarization redefining luxury landscape: Bain, Altagamma
EBay Watchlist tracks top holiday trends
Maximalism, eclecticism lead 2026 design outlook: 1stDibs



RECENT ARTICLES
Presenting bespoke models, Bentley tributes ‘Dutch Masters’
France welcomes first Case Loewe location
Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms

Dior’s ‘Lady Art’ project turns 10
New film from Moncler marks return to Winter Olympics
St. Regis Estates to premiere in 2027