Research
August 25, 2020
Global range of retail sales. Image courtesy of Forrester
By Dianna Dilworth
Ecommerce will drive more than half of global retail sales over the next five years, as the COVID-19 pandemic has speeded up the growing trend towards online shopping.
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","iv":"bfd9b84fdee44f8cc83fccbf8cf6b4be","s":"53b154d5f5ceaff4"}
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