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May 19, 2025
  1. Luxury dips while tech disruptors drive $10.7T in brand value: Kantar
  2. The new administration eased independent contractor rules. Can luxury brands cheer?
  3. Chanel continues support for women directors with upcoming Tribeca Festival talk
  4. Mercedes-AMG unveils collaboration with art collective MSCHF
  5. Armani Beauty rolls out retail location in Philippines
  6. Dom Pérignon unveils ‘Creation is an Eternal Journey’ campaign
  7. Richemont closes fiscal year with 4pc sales increase
  8. Valentino Garavani drops Nellcôte handbag campaign
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Retail

Retailers risk losing repeat customers with frustrating return experiences

September 12, 2019

Retailers have the chance to make the return process smoother. Image credit: Narvar

 

By Sarah Jones

The return experience has a significant impact on shopper loyalty, but a new report finds retailers are failing to live up to consumers’ expectations for a seamless process.

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  1. Luxury dips while tech disruptors drive $10.7T in brand value: Kantar
  2. The new administration eased independent contractor rules. Can luxury brands cheer?
  3. Chanel continues support for women directors with upcoming Tribeca Festival talk
  4. Mercedes-AMG unveils collaboration with art collective MSCHF
  5. Armani Beauty rolls out retail location in Philippines
  6. Dom Pérignon unveils ‘Creation is an Eternal Journey’ campaign
  7. Richemont closes fiscal year with 4pc sales increase
  8. Valentino Garavani drops Nellcôte handbag campaign
  9. Follow @LuxuryDaily for the latest in luxury news
  10. Air France reinvents beachfront pop-up at Cannes Film Festival
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Luxury dips while tech disruptors drive $10.7T in brand value: Kantar
Follow @LuxuryDaily for the latest in luxury news
The new administration eased independent contractor rules. Can luxury brands cheer?

Chanel continues support for women directors with upcoming Tribeca Festival talk
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Richemont closes fiscal year with 4pc sales increase