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Jan. 10, 2026
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Retail

Risk of fraud grows with “buy online, pick-up in-store” trend

May 27, 2020

U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom

 

By Mickey Alam Khan

As the COVID-19 coronavirus soldiers on, it is forcing retailers and brands to adapt to new shopping behavior that puts health safety above all else. So what was once a service offered by few is now becoming a key option for many consumers and merchants: buy online, pick up in-store, or BOPUS, in retail lingo.

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  1. Versace celebrates 20 years of DV One timepiece
  2. Burberry drops new Gabardine Capsule
  3. Off the Cuff: A Q&A with Condé Nast's Elizabeth Herbst-Brady
  4. Christie’s promotes luxury auction sales lead to global role
  5. Lucid, Uber debut autonomous luxury taxi service
  6. ‘Gucci: La Famiglia’ asserts vision for next chapter
  7. Luxury Unfiltered: Why standard operating procedures are luxury’s billion-dollar mistake
  8. Mercedes-Benz signs on as FHCM partner
  9. Burberry honors Year of the Horse
  10. Performance-driven BMW Alpina launches as standalone marque
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