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Retail

Risk of fraud grows with “buy online, pick-up in-store” trend

May 27, 2020

U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom

 

By Mickey Alam Khan

As the COVID-19 coronavirus soldiers on, it is forcing retailers and brands to adapt to new shopping behavior that puts health safety above all else. So what was once a service offered by few is now becoming a key option for many consumers and merchants: buy online, pick up in-store, or BOPUS, in retail lingo.

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  1. L’Oréal hosts inaugural Longevity event in Paris
  2. Rebag links with Luxury Stores at Amazon
  3. ‘Gen Z is looking to reconnect with the world around them’: Pinterest
  4. Four Seasons Hotel Boston celebrates 40th anniversary
  5. Is the sea of sameness killing luxury?
  6. Bugatti, Lalique craft bespoke table clock
  7. New marketing chief takes reins at Equinox
  8. Louis Vuitton welcomes actor Jeremy Allen White as ambassador
  9. ‘Sustainability is no longer an option – it's an expectation’: Bain
  10. LVMH averts luxury slowdown, revenues up 9pc in 2023
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