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Retail

Risk of fraud grows with “buy online, pick-up in-store” trend

May 27, 2020

U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom

 

By Mickey Alam Khan

As the COVID-19 coronavirus soldiers on, it is forcing retailers and brands to adapt to new shopping behavior that puts health safety above all else. So what was once a service offered by few is now becoming a key option for many consumers and merchants: buy online, pick up in-store, or BOPUS, in retail lingo.

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  1. Actress Chase Infiniti accepts Louis Vuitton ambassador role
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  3. Sephora introduces new concept for SEPHORiA 2026
  4. HNWIs report surging interest in luxury cruises: Altiant, ILTM
  5. Hilton launches loyalty program at sea with Explora Journeys
  6. From maps to masterpieces: Luxury needs a tour de force, not tinsel
  7. Mercedes-Benz signs Coco Gauff as global ambassador
  8. Mandarin Oriental kicks off annual Silent Night activation
  9. Aman welcomes warmer weather with ecotourism boost
  10. Bugatti opens first showroom in China
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