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Watches and jewelry

Swiss watchmaker IWC Schaffhausen taps Facebook Messenger chatbot for customer communications

May 27, 2020

The IWC chatbot by Facebook Messenger is another way to simulate online the in-store customer interaction with a salesperson. Image courtesy of IWC Schaffhausen The IWC chatbot by Facebook Messenger is another way to simulate online the in-store customer interaction with a salesperson. Image courtesy of IWC Schaffhausen

 

By Luxury Daily News Service

IWC Schaffhausen and social network Facebook have joined hands to introduce a chatbot for the launch of the Swiss watch brand’s latest Portugieser collection.

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  1. Richemont emissions climbed 24pc in 2022
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  3. 60pc of leaders expecting business complexities to rise as workplace contexts evolve: Knight Frank
  4. Diageo, Dior, Harry Winston and Rolls-Royce
  5. Dior uplifts summer capsule with global pop-up series
  6. Harry Winston opens first retail salon in Nanjing
  7. SLH honors individuality with ‘Hotels As Characterful As You’
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  9. Rolls-Royce debuts first Private Office Dubai commission
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