Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"eb281f21978794dfa278be661bc25eee","s":"cc1d3cc368191c5f"}
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