Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"5d3121ba238a18de47d5005e27aec1ee","s":"51f33c6a8cc47a72"}
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