Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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