Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"99a0e361b3c07da20a68698df99e0354","s":"60c7ec2bff510424"}
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