Harrods pushes weekend discounts to bolster CRM strategy
London’s Harrods offered in-store and online discounts for shoppers who signed up for its rewards program in a move to bolster its customer relationship marketing.
London’s Harrods offered in-store and online discounts for shoppers who signed up for its rewards program in a move to bolster its customer relationship marketing.
Luxury brands need to be using online lead generation to reach out to consumers on the Internet, according to research by Econsultancy and Clash-Media.
Today in luxury marketing – Diane von Furstenberg is launching a beauty line; Volkswagen’s plan for world dominance begins with a $90,000 Audi.
With mobile’s ability to be nearly instant at communicating a message or offer, it becomes a must-have tool in retail sales. But beware – there are some major pitfalls in mobile commerce.
Luxury brands must use the reach and convenience afforded by online shopping to offset consumer restraint in the face of a still-tepid economy this holiday season.
London’s Savoy Hotel will re-open with what it claims to be the world’s first Green Butler Service available to hotel guests.
German automaker Mercedes-Benz is promoting its 2011 E-Class with an in-application advertising campaign on The New York Times’ Editors Choice iPad application.
Mobile booking will account for $76 million in revenue for hotels this year, making it a necessity – not a luxury – for upscale travel and hospitality services.
The Federal Trade Commission has proposed revisions to the Environmental Marketing Guides, which could have an impact on luxury brands that claim to be eco-friendly.