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April 3, 2020
  1. Jewelers must take risks to inspire big-ticket purchases under lockdown
  2. Luxury items are becoming a luxury in COVID-19 shutdown
  3. Net-A-Porter reopens U.S. store even as warehouses are closed
  4. Capri Holdings’ Michael Kors, Versace and Jimmy Choo open pockets for $3M COVID-19 relief
  5. The luxury industry was not prepared for COVID-19, but it could have been
  6. Day's wrap: Jaguar Land Rover, Net-A-Porter, Pomellato, DoDo, CARES Act and Capri Holdings
  7. Day's wrap: Slow fashion, Moët Hennessy, Fabergé and China escapes COVID-19 fallout
  8. Finding unexpected value in unprecedented times
  9. Preparing to reignite your luxury business post-pandemic
  10. Fashion sites show slow signs of life after March drop-off
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Research

Significant gaps between customer expectations for personalization and retailer execution

February 25, 2020

Burlington Shopping Arcade in London near Savile Row. Image credit: enVista, unSplash Burlington Shopping Arcade in London near Savile Row. Image credit: enVista, unSplash

 

By Luxury Daily News Service

One out of two consumers surveyed said a personalized and consistent experience across channels was important.

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  1. Jewelers must take risks to inspire big-ticket purchases under lockdown
  2. Luxury items are becoming a luxury in COVID-19 shutdown
  3. Net-A-Porter reopens U.S. store even as warehouses are closed
  4. Capri Holdings’ Michael Kors, Versace and Jimmy Choo open pockets for $3M COVID-19 relief
  5. The luxury industry was not prepared for COVID-19, but it could have been
  6. Day's wrap: Jaguar Land Rover, Net-A-Porter, Pomellato, DoDo, CARES Act and Capri Holdings
  7. Day's wrap: Slow fashion, Moët Hennessy, Fabergé and China escapes COVID-19 fallout
  8. Finding unexpected value in unprecedented times
  9. Preparing to reignite your luxury business post-pandemic
  10. Fashion sites show slow signs of life after March drop-off
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