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July 7, 2025
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Research

Significant gaps between customer expectations for personalization and retailer execution

February 25, 2020

Burlington Shopping Arcade in London near Savile Row. Image credit: enVista, unSplash Burlington Shopping Arcade in London near Savile Row. Image credit: enVista, unSplash

 

By Luxury Daily News Service

One out of two consumers surveyed said a personalized and consistent experience across channels was important.

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  1. Louis Vuitton explores China for travel campaign
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