Luxury Daily
World’s leading luxury business publication
July 14, 2020
  1. Franco-American tussle over taxes adds wrinkle for luxury recovery
  2. Why digital mastery is the only option for today’s luxury brands
  3. How luxury brands should streamline their supply chain in case of another pandemic
  4. Day's wrap: Ettinger, Versace, Moncler, Gucci and the Asian affluent mindset
  5. Navigating the dystopian future of luxury fashion
  6. Asian affluent consumers’ mindset post-pandemic
  7. How Moncler found the perfect recipe for China’s post-COVID-19 market
  8. Must-know basics of trade dress law for the luxury goods business
  9. Day's wrap: Rolls-Royce, UHNWI spending, Lane Crawford and millionaire taxation
  10. Reimagining hotels with service culture and inobtrusive technology in new world order
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Marketing

Technology, brand values will guide future of CX

August 28, 2019

Cadillac customer Brands need to embrace technology to improve CX. Image credit: Cadillac

 

By Sarah Ramirez

Consumer-oriented technologies, including artificial intelligence and automation, will dramatically impact customer experience sooner rather than later, according to Forrester.

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  1. Franco-American tussle over taxes adds wrinkle for luxury recovery
  2. Why digital mastery is the only option for today’s luxury brands
  3. How luxury brands should streamline their supply chain in case of another pandemic
  4. Day's wrap: Ettinger, Versace, Moncler, Gucci and the Asian affluent mindset
  5. Navigating the dystopian future of luxury fashion
  6. Asian affluent consumers’ mindset post-pandemic
  7. How Moncler found the perfect recipe for China’s post-COVID-19 market
  8. Must-know basics of trade dress law for the luxury goods business
  9. Day's wrap: Rolls-Royce, UHNWI spending, Lane Crawford and millionaire taxation
  10. Reimagining hotels with service culture and inobtrusive technology in new world order
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