Internet
February 20, 2015
BCBG Runway Savannah dress
By Nancy Buckley
PALM DESERT, CA – Luxury brands typically provide in-store personalization that give consumers bespoke experiences, but translating that level of customer service to online communication poses several challenges.
{"ct":"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","iv":"4128962a057b9a6c69ecb1d39408cf48","s":"72b1d2a08e0a951b"}
Share your thoughts. Click here