Luxury Daily
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Marketing

Twitter betters marketers’ customer service by making chatbots easy to build

June 21, 2017

Customers can interact with marketers' chatbots. Image credit: Sprout Social

 

Consumers are flocking to social media to have customer service queries answered, and brands and Twitter are responding by making the process more seamless.

To read the entire article, please subscribe or