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July 28, 2025
  1. Guerlain exudes timeless femininity in reimagined fragrance campaign
  2. Moët delivers the gift of bubbles in new holiday campaign
  3. David Yurman COO dishes on the new luxury business model
  4. Ex-L'Oréal exec to lead Stella McCartney as CEO
  5. David Yurman thinks globally with new marketing communications position
  6. Guerlain launches campaign for World Bee Day 2024
  7. K-pop star Karina becomes Prada brand ambassador
  8. Dior selects new global ambassador
  9. Dior charms shoppers with Lucky capsule at Harrods
  10. Chanel reports 4pc revenue drop in 2024
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Retail

3 keys to a frictionless ecommerce customer experience

December 1, 2020

Businesses need to provide a frictionless way to conduct commerce, not just at the point of sale, but also to handle all the exceptions, returns, fulfillment, supply chain, pricing and discounting. Image credit: Chief Outsiders Businesses need to provide a frictionless way to conduct commerce, not just at the point of sale, but also to handle all the exceptions, returns, fulfillment, supply chain, pricing and discounting. Image credit: Chief Outsiders

 

By Scott Koerner, Robert Burgess, Jay Dunn and Dan Sackrowitz

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  1. Guerlain exudes timeless femininity in reimagined fragrance campaign
  2. Moët delivers the gift of bubbles in new holiday campaign
  3. David Yurman COO dishes on the new luxury business model
  4. Ex-L'Oréal exec to lead Stella McCartney as CEO
  5. David Yurman thinks globally with new marketing communications position
  6. Guerlain launches campaign for World Bee Day 2024
  7. K-pop star Karina becomes Prada brand ambassador
  8. Dior selects new global ambassador
  9. Dior charms shoppers with Lucky capsule at Harrods
  10. Chanel reports 4pc revenue drop in 2024
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