Retail
April 4, 2022
Ecommerce has staying power. Image credit: Glenn Carstens-Peters
By Katie Tamola
The COVID-19 pandemic not only jolted ecommerce, but left consumers with specific, seamless expectations for digital transactions from here on in.
{"ct":"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","iv":"f9aa1ffafcdedb28a63a5cdbc9a639e5","s":"ee65767f6b4e9f9e"}
Share your thoughts. Click here