Marketing
June 21, 2017
Customers can interact with marketers' chatbots. Image credit: Sprout Social
By Brielle Jaekel
Consumers are flocking to social media to have customer service queries answered, and brands and Twitter are responding by making the process more seamless.
{"ct":"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","iv":"e8f399715355d1e6632cfc666adb84e4","s":"cafd5a61c2077a4d"}
Share your thoughts. Click here