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Dec. 5, 2025
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Travel and hospitality

Emotional crisis response can boost hospitality recovery: study

July 23, 2020

Several members of the Small Luxury Hotels of the World network are offering entire hotel-buyouts for guests who want the whole property to themselves. Image credit: Small Luxury Hotels of the World Several members of the Small Luxury Hotels of the World network are offering entire hotel-buyouts for guests who want the whole property to themselves. Image credit: Small Luxury Hotels of the World

 

By Luxury Daily News Service

Hospitality groups hoping to welcome back guests should create emotional, rather than cognitive, connections with travelers.

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