Retail
April 4, 2022
Ecommerce has staying power. Image credit: Glenn Carstens-Peters
By Katie Tamola
The COVID-19 pandemic not only jolted ecommerce, but left consumers with specific, seamless expectations for digital transactions from here on in.
{"ct":"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","iv":"72724dcef6d13d5c3e133327bb3b3bb9","s":"30d7de0b27f32c51"}
Share your thoughts. Click here