Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"ca5f0cc13004bc004fbc3727325030f8","s":"af646a923e742224"}
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