Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"edbb96fb27ff5077bfa1072786f342f2","s":"153ff6f547bde87c"}
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