Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"15361989c8b84f513f801259f3ba546e","s":"4e17fef8d04aede2"}
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