Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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WltBHsX92TuIjM7\/+7S0H8YTbwbs1XQ8dlk2IiDzfqLcABikJNIOyaDhIv\/c2FPBBYH8Mcq7k1P9lbylrzH2WQU1Ug\/\/OWEUdR6rIa2o34meWmxhjpXI5\/MfctoHhjVdxUC2X5sJCeav8R0YD38XxcxRlzA+M5uPyBF+n3AT7tUQTzFQhEz\/vX\/lv+c6DTMJocFMVjrYgFF7V0xJi\/4jMX3gZ4JcrjtNU5m7DsTs4D0YTYyhNRu5om9x7sZ\/gE6wpBYIRsH9Bsv5sJNLTVtdEA47PESou3T72ZbTGXcsePLWUnXIcK\/tXb5jCuLSt3tBThNUoc84c80H4THhohKZjUwAfKMCU+fM5lc5ojj9J5IF0MfpMOc9pARsSsymFeUFcMkpZK8rP3GXVR4mgUyhSmiB9kfwXxlJrUyXARq1jAxZEBjRGlOSLEyfp+rGiGTxHFOC57B0F\/qnhrZ50juOhFV1i1dGB+FexWdtIO8ORLMw8DBQyXloajAxvQkhwIkTOaAd7NBWY8CyTd4CjRXNijQT+0V0E7bMM\/1A0TdMxNvcnuQR96X0zK8yypQKoFVkn57aNrblkS8F0N70luaDaIULzoGUdd++CNUC37uJJeHCurQcZAVvkrKC6ozbVXMGwMbxeGynWPlkK+8pXRyVX5yULduXBcHsNz+KHWbbNUwj3V0d7jaTCz9b4WWXPTrz2o9yb2yXxn1Z4xD9sBR+7OMy5exMLWeYKERi6iJ49DTmlr7UH0kBTOM+9qP6ui+pJdoE0RO6WKYULe89zEPJMxNGJDs90KfiWlgu5D7X\/u0gRrFZJbU50zSb5IH0\/5gAI42gbJ64Gx\/YdUux\/bWHRsqDXLZRSmjlaPN5IeSg+WyOZk6qsDakTHKMTdSwggbuQt4ArQYwaoqGLRxcbmQFXoURb0i7gpAWK89Rxi4wv3RNkZG6W+usV2Z7eDs8XMRzcUO2wEpRrLQFxismI0SHxjCDkak4N+Nsd9eDjmuMY2BJelwQVsSW3ScWTy0zy\/0Z5cp67pEkYuMTfnOB0CXz7o2U1z8STI1XuR5sscIMIZX0oRjA5rQXwkY7b01iT\/KCbmVef9Tc3TKoLuUw0Nb4In6\/mlo4CScagNB1+SAnhW2hrsaPn7RkRFVXwfOOG38FkusygUFbGImMcprSmpIeEB1SaI4\/VtH972+a7TfvprnDwEkSPVUqzIL06Ym8qiCV43IsDGVFP93GOozDU4zlZhjapZ5GKIXdIT0RtR6Mwr4qh7INr0ub2uVz4gA54+\/XzuIF2ZSWDewGJJdS2D4WqrIIklzJ1kJow8DTDeaEfjbCkikdSRnYfWoG7uOa+bFE8\/+qB6Sgd9yV0PpPgsfyqwBZNIi0pFhlDJ1Qe8rhrh5Xi9KHe5hU9rnpO2LLsQt5brhtBnrhup3RVPf2BHhELxMOuOcJuNZ7aK5tbdkhTT8EO8gv00EcjKAd4ATU7K6OiPtaJBZ9gX2CiI2vtWcJqyEf+U0EPvJWTuc8KjCVRJqK9+ka6myft8W66un48+Txt5aNWTCLhnmw5QSLZ\/5y\/3K1XfdjD8z9iHiUAIXuGBMHhXKxSwA9RyBAMVZGK226aIw1uUH1mYIJxqLdD+wTDLfz\/4Uf2n3Dp06msA3TMe1oLYiqhXfbyXDSCRM7QaAp\/dNk7RW5JphH3WeTkYTAQvAl8opOqClTiaHDvB+Gwjcp9O8sK2r\/1RJsQOzDxOLNmE6gZzIb5Zeuufim+25gD1NDihdc1am0G6Apwg5NPKatvKhT6GMTPgaWlj5LaIb1N59Bw0yFqfFYr0FuPwXdYZKw4l3DXxMqzKOHAWutJbgu\/fR3Q4ZySdNg9XzZgaBGpWVYeWa5qykmlsBAmOxFiSeOSaIdhkw3B241eCQCMukGzRbigLkpb64heYKCj1iMS51+N05XWJYEqAZclGhPfmXj\/c9Q\/XHhmpEoJ3LWL9EK40VR7wEiogbqYdAAkEkUy2RPb77\/Ryru8x6x49MMno2JhwA\/KpdPW8+mJ7Orq6eMGcxNZRrQXpfrPy92PiBmcI6KghYVPmdhxL8NOUiDJxJNtDZQMCmdKPC9cP+ZXItUSmbn\/bc8ix8Wdl7sFaeP637BwHla71OSV0s\/1+KKM4DszskADpHdgj+g0ZGGZ4YCdh8W92gQLyLZAM+TYNDlOu4Gh8C3O\/\/YCp3+fOXwHvpSXihxQz3vVME42+Bdu0v4bLVZI4IHdoVkyF4WF0uLVtRFpS5eUw70xI4bbYXROFfRxIZTUbdrQ6euQD28v7VvboxyKHlgMddbWb3WB9hAbMGHDyziL+t\/tXjU2ZlrD6IjmnB0yFCOWc7QPANCCaOQneoKlpwkKOncd7hHO2X+BN8ctYFQO9vCDFREz9IaqOUzQS8aq7OjA0NGbxK9up0PzVbVdVO6+uILwKq\/RLABHuDBht+zISbWPaBCY54k0jBX7kCScxCJOjdXLruWDdAHPXdI1zbkNSm+DCrdgE5tfnzo3SDvM4oCbgrYl+q4p9k+xrSrMS9Eq3ReIAtbBkyUOKyJ+X3Lh5\/io7xB5VL5brlPPSVUAY7qRUM8EMJ1pF1FPu8leMQVPNfJK72OLGgum4LODlYXm\/3eSHu5iG2qGUvINm3d+QiyWoG++4XhFdHx1Kxtn0HKGdHFMePUVFr2SlQpv8CK8iyC6QxX71xismh\/pQgF8olXcEdJGiv2kVwA==","iv":"c91551f0af7b75e1b87c386bdb803760","s":"409abb6c4bdeb7f4"}
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