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Automotive

Automakers’ consumer satisfaction slips as quality, value scores decline

August 26, 2019

Lexus Complete Lease Lexus tops the ACSI. Image credit: Lexus

 

By Sarah Jones

According to research from the American Customer Satisfaction Index, customer satisfaction with automakers has fallen 3.7 percent from 2018, pointing to further challenges for the industry in the United States this year.

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  1. Luxury Unfiltered: Are luxury brands becoming complacent?
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  3. Mercedes-Benz grants inside look at Miami residences
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  5. Equinox Hotel New York hosting two-day sleep retreat this spring
  6. 'House of Matouk' showroom opens in New York City
  7. UAE's first Dior Spa debuts at The Lana in Dubai
  8. Richemont agrees to acquire Italian jewelry brand Vhernier
  9. Why the FTC's attempt to block the Tapestry-Capri deal sets a dangerous precedent
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