Research
October 12, 2010
By Giselle Tsirulnik
There is a growing realization that the best way to know what consumers want from a retailer is to enable ways for them to speak with the company directly, rather than trying to guess based on past purchase history.
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","iv":"b315a7f735a080ac094f4f66be8ee35d","s":"8e96a541d747ac84"}
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