Research
October 12, 2010
By Giselle Tsirulnik
There is a growing realization that the best way to know what consumers want from a retailer is to enable ways for them to speak with the company directly, rather than trying to guess based on past purchase history.
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","iv":"72bdcaed8b0af7683e4b62d70fabd5a5","s":"a2279dd032558924"}
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