Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"68612ac6809c49324b6ccae09a972482","s":"70a2d2248d5f87a8"}
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