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Sep. 20, 2021
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  4. Louis Vuitton celebrates creativity in colorful campaign
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Marketing

Brands fail to consistently improve customer experiences: Forrester

June 18, 2019

Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus

 

By Sarah Ramirez

Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.

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  1. Farfetch outlines ESG goals, reflects on 2020 achievements
  2. Moët & Chandon taps Roger Federer for introspective film series
  3. Audi offers vision of progress in Janelle Monáe campaign
  4. Louis Vuitton celebrates creativity in colorful campaign
  5. LVMH, Four Seasons, Sotheby's and The Avenue
  6. Louis XIII gets a taste of gamification with immersive experience
  7. Bleu de Chanel dives deep with new campaign
  8. IAC hosts 23rd Annual Conference on the Arts & Crafts Movement Chicago & Environs Sept. 23-26
  9. Dior reinvigorates Miss Dior with latest floral romance
  10. Lexus thrills with racing documentary, competition
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