Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
{"ct":"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","iv":"24baa06e899db33a409e0e9633764bb8","s":"88615cea65d64618"}