Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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PYRjFtWXgLSeJGiYLxHhWPfTjHLXoiRdMCO1yx3qbUSI1\/d7ZycjJZbgL2XG4BobvYf7HL4OUSKiGVbJs9p6UVWwI5g7+Vmz9SoFgZYh3Ed83FtUfif4HlqtRRPe9YeWceC4WIdbb7Z1CsBpiOlp062VpxVyJxuoNrRXx4OUr1DgrxG1PgLRuru7I5jvnWDyqtlujQF0IgpVG37qNC63KP+zf5ynI6vVq8Ypqm8EJ+n4V2dzivjQMY5S66eiGZuxBlXoILbH6ZqHWOaoWUKJ4I3Tz12pUsht1T+TCBZQzIV5sjtN2brUxWveJ7mWJWVtC61poAPNTx+JJ86bFBJV5x5W\/7mgoU9wbtUhEhTaVRef+j3svSSjqeqMJwiCXM2x2DDphwYTej25ERtdjpHYSeKbcYGu30MPWAyl3ovZTf7+iDX8+UVsfnsJo4I+fDHkj+l19QZg2CclhEEpowT581\/\/9sNvDOGwwCVLdKqqZ4prHngvdY6y3ULI+VdsHTcGtUb+VI2c9fo7XjgmZzPJWDnQS6iapXsPFgC+l5wBNbeTr0VvMTMq5jBH07oUTHeLD5cE\/SW8iM1OoaCItvgQp9YmixDgz8+QvAwRDw56TXnndDjquRqViH4jKRe+mYujZB\/77cuPFQbS0MCcyvDN9\/nK0e3h6\/gHk2DhKtfe\/p3xbyKu75uY+RKbL7jd8iWI40ZW0kUBTOWLX65SsrBpA27G599H\/0LGiOjQ+s8hF0ZvW3nfiRMMNV2DpkgjSj3V9zqkBInKLg8J9PzK7edJ6tPo6Hdqf5Mtnvd5+N62gXkTzeSE2jwDjyJruWBw2vkScVOEQK2XFADFSnmIxQ\/V+sblPm5Dk7tVdlTWkDlIogNKJp44bZJzuZFzzmyzDi8s+A0gSZaBZiosFVjA0eWCwBlp+BklCxiArrRQpm9qOV5PxW99Jp1T5Oqz\/BN\/Orl2rcvy4ul\/ebp3T2WzBBAi7czsM+Rfev6iIUUpIcm6qC+KpKRHNx28BAnnQhVZG4RiEVibhPOthvk29NGegoMlRj6PgKxe2prfWKj7pVlUqxmhqUfZQ3cveWexb19J2x7M0ttNzh\/n\/v35IXiSpOAQ\/I0Hdigb1Nnk3XzH4+dA3n+5ggDEkziSS8+VzXBjQcgEvYgpSckcXtL599cXY00gyvocdgy3yuH4L1RZI0w5PNfD9s0lWnPebCYpjasu8WYA8RmO5f+hSui8ONFNgjpIc639H8ZKM7lM9F45qe85Isw0OXPo6M5jJofnvkVb1g7GbqvMUGyFlNUkD0iq9ES0BhHcoX2Q3CpcibsU5FaAIVEKvymlli+kx8Pyff4qucjfA5Nbec5Ea8iXlImblDgERyLStO6Q5Cpmuy3SgN3I82xmD1jCWrUh7IZwUyLcgreWEYN\/8Ni+O5XU5TNJ00lYrBklksGlxiNdk+w71ejX\/OCq86fYCx72vYM21VGxOOMZhKov0Q9DpmU8utXTCZwVR\/3n5jGvGUFz\/HxDi4YHMivhjcUn4ByeK08ylrk2Sknw7e33gQy1SAibgsy66CTrtC1RrLQ6qSrXJZJKy0+mpfagI12iZm86IkpEmdnMqLxazbGHlMWloE5FFtdeMhxgIC0hShbYB+GEf+kB1xC0Uk8pgbt1uPjgCTf\/qkdG2MH8w7JNAi6o6P1\/h3druTQUy1BkMRUTiF\/yBgMakUvffGZW4ts+wRtO4Jt\/nkt6dnhTHJXQngYWz4vctlchjl7wD0u7AF0icVBpADDoH4MvIyoaVm6\/TVhoCL9KTUlNdU6XunmiqZb1Y3VcvQCyWH71yP0f2neFhJbVCv0Rj+C0eMdg0QKnMQe48ZYwWCkXBojns\/z5OjhbmxUnuePvn+yLX4nxtzR1ig4UHAREIgsuBZOxFssy7M2l\/BcT2Rk5WMMhwg16\/gD9fzbKilQASMEZYo8VC3YQ7wcqpetMRYTjgtyGCV4hmRx\/gtcrn\/pNiem0m2xEMVibn+AIuTVBrUk7IKXg7eGq1SNB6IDqCFGX3aD8N29UW+6r6ZWFA58ZPtbWRgyt0Xwv4yQU+Zgs9hO\/Q6pm\/orNqQTwQpS+UeXcjfsnbcTtwZnZ88YB0c53FbyfscRzxme+Du4C\/zDqg4iRDl5i4k0gHSi9nl44dLrx0HKhBCXN6qOHL6ZF2P2qLLAVS+nVm551fQmK81SuTXtVAqLDldezsBIbg9YpXrNZezee9+i8cfTrL8+PT4Ari1JG5ImD1dtpwI7sBrVfmMb7ZRcsaJI7ZzNb8f\/lTQIYImLL0iINhwvpjwXPJ9FZnu7mIi+tN8YUusagD0WFX9LJoy\/C0wVZVGHEkjzJaEVVwWFw\/q4TCbuVpxgUUYoGnLZu6+uIqoO7xLkbVp4AZLBiOvCMINtptHyICHq3vGxkErz50rkf\/PVT\/CPeE747gCApmMMu0iDz4iZ7rOccswJpM8DyVHTzsG8bVbxsN4oE6cj\/uRw\/YlE\/OjmDuqrk3V4H5z2bccMwxSY1BPFtRq2\/oUrZvl8EDmtW4Fy\/BOo6Pk9JQcYnkWuZYrh74Av1WZc7D4Zv7Gs5hOtolNP468oqBigXtRWDzgFaaJqbN1EZIr8s9FgRsuhLRyM1ccSv5M85UCXCmfaQOA3Vsakra2puAdBVAy8lunEAtUxOLY5Kbiw5pwvlO959vcu\/IbJoNLCpRQ8ZqrjXxidFbGx\/WTMi9plUZ05svM1fFBmnQ0jhLXJe7Wa+PPXIFstrCaOEVAHhMOugmlvJPRZHxSQShYIQp6AtEFV1dnsfmSsqTAUYb2YGNB+p0wldtWlLZvQjlEd6WTT6CjyhjkawsWO4LrlLaPFmkje6c83g4FWT1h3+jM8U5VQXJ40qxKpn9Yeueqx9o2wwHsk5JawoAw8Y0oL0WLEhrgf4H4yOzGVqywkXAxwzSiw+XjUxQUe07y\/ZKUOqXoneQY\/xtyEu9XcxBpJyCvG3qeSKznBFYFzs6fLIiSDhnB5apsdLQ8bxVitMCxMiBSn3dTSGCh82mtZBKgpXLg==","iv":"3aa589db9666910b61bf2798c8c3ea5a","s":"db050cf9d236ef75"}