Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"4903f3aeded6f4bdcf7ef4c0ee4948df","s":"16495091e754c287"}