Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"8b0fdd7599b7ef71af31a37ae325991d","s":"da8986619db149a4"}