Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"74918368d13717a7df7af6617c17b736","s":"477f077c01dc129e"}