Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"ecdfe22e2697b0bcae96c20198c0cc35","s":"dd33c0480b62c153"}