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Retail

Courtesy, product knowledge are most-valuable traits of luxury sales associates

January 24, 2018

Competent sales associates are worth just as much as flashy digital tools. Image credit: Hugo Boss

 

By Danny Parisi

While digital tools may be appealing, a new report from the Luxury Institute shows that many consumers value the personalized touch of a human sales associate to guide them through the shopping process.

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  1. Veuve Clicquot circles back to city of LA for Polo Classic 2024
  2. Christie’s to auction off Ferrari 250 GT owned by Angelina Jolie
  3. The Ritz-Carlton expands horizons with inaugural fashion drop
  4. Luxury Unfiltered: The superpower of emotional selling
  5. Watches of Switzerland Group acquires Hodinkee
  6. Sotheby's sets date for 'Watches & Treasures from Tom Brady' sale
  7. Shanghai plays host to debut Dolce & Gabbana café
  8. London’s arts scene drawing HNW spenders in: Walpole
  9. CFDA, Google establish fellowship program geared toward inclusivity
  10. Aston Martin introduces first high performance ambassador
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